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PENN Entertainment

Operates casinos, racetracks, and online betting

Massage Therapist

Massage & BodyworkUpdated on Nov 10
Part-timeBlack Hawk, CO, USAIn-person

About the Job

Requirements

  • Strong problem-solving, decision-making, and consulting skills.
  • Superior customer service skills.
  • Ability to communicate effectively with customers and coworkers.
  • Ability to move effectively and efficiently through the spa.
  • Ability to lift up to ten pounds to move towels and clean up the work area.
  • Ability to sustain a high level of confidentiality, professionalism, and integrity.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail-oriented.
  • Colorado Massage Technician License and familiarity with common massage modalities.
  • One year of licensed massage technician experience.
  • Ability to work in an environment subject to varying levels of noise and crowds, around Jacuzzis and steam rooms, and in extreme heat and wet or humid conditions.
  • Physical ability to bend, reach, and use good finger dexterity to perform massages effectively.

Responsibilities

  • Provide superior customer service, positively affect interactions with customers and employees, and demonstrate resilience in handling guests under varying business conditions while working harmoniously with coworkers.
  • Confer with clients about their medical histories and problems with stress or pain to determine how massage may help; assess clients’ soft tissue condition, joint quality and function, muscle strength, and range of motion.
  • Perform therapeutic massages of soft tissues and joints for up to 120 minutes.
  • Update and maintain customer information records, including services provided, and ensure compliance with safety and health laws and policies such as HIPAA.
  • Maintain the safety and cleanliness of the work area.
  • Follow safety procedures and immediately notify security and a supervisor of accidents and potential safety hazards.
  • Collect fees for health club services and sundry items from guests and maintain the security of receipts.
  • Maintain adequate supplies of towels and sundry items, monitor inventory, and notify the manager when ordering is necessary.
  • Perform other duties assigned and required to help enhance the spa.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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