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Indigo

Book and lifestyle retailer

Recruiter

Generalist RecruitingUpdated on Nov 13
Full-timeToronto, ON, CanadaNo salary listedHybrid

About the Job

Requirements

  • Have 3–5 years of experience running high-volume, repeating pipelines and be able to describe how quality was maintained as volume increased.
  • Be comfortable owning recruiting and the operational scaffolding around it.
  • Make decisions based on interview evidence rather than a résumé's shape.
  • Communicate clearly and quickly with candidates and hiring managers, including when declining a candidate.
  • Stay organized while keeping dozens of candidates across several markets moving without dropping any.
  • Want scope to grow with the team and communicate when ready for more.

Responsibilities

  • Run full-cycle recruiting on high-volume operations roles across multiple U.S. and Canadian markets.
  • Partner with operations hiring managers on role calibration, structured interviews, and debriefs.
  • Own candidate scheduling and communication so the process stays fast and candidates know where they stand.
  • Maintain Ashby as the applicant tracking system's single source of truth, capturing requisitions, stages, notes, and feedback.
  • Report weekly on pipeline health by role and location, including volume, conversion, time to fill, and drop-off points.
  • Build reusable screening questions, scorecards, and templates, and improve them as requisitions repeat.

Desired Qualifications

  • Experience recruiting for early-stage startups, healthcare, or clinical support.
  • Experience hiring across multiple geographies or time zones simultaneously.
  • Experience working in Ashby or a comparable modern applicant tracking system.
  • An agency background.

About the Company

Indigo

Book and lifestyle retailer

Indigo is a Canadian retailer that sells books, home goods, and lifestyle products through online channels and physical stores across Canada. Its product range includes fiction and non-fiction books, children’s books, home decor, beauty and wellness items, clothing, games, and stationery, and it uses seasonal promotions and exclusive brands to attract customers. The shopping experience combines a strong online presence with a wide in-store selection and 24/7 customer support, allowing customers to shop easily whether they are online or in person. Indigo differentiates itself by offering exclusive brands and collaborations with well-known partners, a broad product mix, and integrated omnichannel service. Its goal is to be a leading Canadian retail destination that provides convenient access to a diverse range of books and lifestyle products while staying responsive to market trends and customer needs.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1940

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