Beth Israel Lahey Health

Integrated health system delivering care, education

Technologist Aide/Patient Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeUnited StatesIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Good interpersonal skills and patient care skills are required.
Previous patient care or customer service work is a plus, but on-the-job training is available.

Responsibilities

Assist the Registered Technologist in performing portable imaging exams and other exams throughout the department.
Prepare rooms and patients accurately for procedures.
Interact effectively with patients using an empathetic approach.
Adhere to institutional and departmental policies and procedures.
Manage and communicate information using computers, telephone and paging systems.
Maintain professional telephone communication.
Notify appropriate supervisory personnel about supply shortages, unusual problems or situations in the department, messages from other departments or nuclear medicine staff, and patient scheduling.
Identify oneself and the patient before procedures in accordance with departmental policies and procedures, using AIDET practice.
Follow established radiation protection and safety protocols for oneself, staff, and patients, and wear film badges as required.
Contribute to the team approach to provide patient care and service.
Report safety hazards that could harm patients, visitors, or hospital employees to appropriate supervisors immediately.
Clean and organize rooms and equipment after procedures according to departmental standards.
Use the proper procedures for emergency codes, including Code 99 and Code Red.
Move throughout the department and hospital, exert force to push, pull, or drag equipment and transport patients, and frequently bend, stoop, and kneel to position patients.
Transport patients and transfer them from stretchers or wheelchairs to tables.
Answer phones, manage supplies inventory and storage, and perform other duties that assist technologists.

Desired Qualifications

Previous patient care or customer service work is a plus.

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Technologist Aide (tech aide) in Diagnostic Radiology will assist the Registered Technologist in the performance of their duties. This will include, but not be limited to: assisting technologist in performing portable imaging exams and other exams performed throughout the department; room preparation and cleaning; transport of patients; answering phones; transfer of patient from stretcher or wheelchair to table; supplies inventory and storage; and other duties with which the technologist requires assistance in order to work more effectively and efficiently.

Job Description:

Essential Duties & Responsibilities including but not limited to:

Accuratelypreparesroomandpatientforprocedure

Ensures effective interaction withpatientbyutilizingan empatheticapproach.

Adheres to institutional and departmentalpolicies andprocedures.

Managesandcommunicatesinformationthroughvariousprocesses,whichincludebutarenotlimitedtothefollowing:computers; telephone/paging systems
Maintains professional telephone communication
Notifiesappropriatesupervisorypersonnelofshortagesofsupplies,unusualproblemsorsituationswithinthedepartment,messages from other departments or nuclear medicine staff and/or any patient scheduling.
Properly identifies oneself and properly identifies patient prior to the start of a procedure as established by departmental policies and procedures utilizing AIDET practice.
Radiation Safety:
Practices established radiation protection and safety protocols for self, staff and patient.
Wears film badge(s) as required.
Readily and willingly contributes to the team approach, to provide the best possible patient care and service to patients.
Reports all safety hazards that could harm patients, visitors or other hospital employees to appropriate supervisors immediately
Upon completion of procedure properly cleans and organizes room and performs any necessary cleaning of equipment as established by departmental policies and procedures standards.
Utilizes the proper procedure for emergency codes, such as Code 99 and Code Red.
This position requires moving about on foot throughout the department and hospital and from station to station. Position also requires using upper extremities to exert force in order to push, pull or drag equipment and/or transport patients. Position also requires frequent bending, stooping and kneeling to position patients.

Minimum Qualifications:

Education: High school graduate or equivalent

Licensure, Certification, Registration: None

Skills, Knowledge & Abilities: Good interpersonal skills and patient care skills required.

Experience: Previous patient care or customer service work is a plus, but OJT is available

Pay Range:

$17.00 - $22.88

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

About the Company

Beth Israel Lahey Health

Integrated health system delivering care, education

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Cambridge, MA
Founded: 2017

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