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Listen Labs

Automates AI-driven customer interviews and insights

Account Executive - Strategic Accounts

Account ExecutiveUpdated on Nov 11
Full-timeLondon, UKIn-person

About the Job

Requirements

  • Have 5–8+ years of experience closing deals in B2B SaaS.
  • Have a track record of winning six- to seven-figure enterprise contracts.
  • Have experience selling into complex, global organizations and navigating them.
  • Use multi-threaded sales strategies by default.
  • Create pipeline rather than only work existing pipeline.

Responsibilities

  • Own a curated list of the top 50 mega-cap enterprise accounts.
  • Build detailed account plans covering organizational, power, and political mapping.
  • Create and drive multi-threaded strategies across business units.
  • Run complex, high-stakes sales cycles involving 6–10 or more stakeholders.
  • Sell credibly to vice presidents, senior vice presidents, and C-suite executives.
  • Drive urgency in slow-moving organizations.
  • Close large, multi-year, six- to seven-figure deals.
  • Conduct cold outbound outreach to senior executives and open doors using creativity, persistence, and networks.
  • Turn light inbound interest into large opportunities.
  • Bring executives, product, and engineering partners into deals at appropriate moments.
  • Control deals to prevent procurement or consensus processes from derailing them.
  • Maintain high standards for pipeline, forecasting, and deal quality.

Desired Qualifications

  • Strong executive presence and the ability to engage confidently with senior buyers.
  • Be competitive, persistent, and comfortable hearing no repeatedly before securing a yes.

About the Company

Listen Labs

Automates AI-driven customer interviews and insights

Listen Labs provides AI-powered customer feedback and market research services that run personalized interviews at scale for both businesses and consumers. Its offerings include usability testing, churn analysis, and ethnographic studies, with participant recruitment drawn from a large pool or integrated from other providers. The core product automates the interview process and produces detailed, actionable reports on customer sentiments, brand perception, and product feedback. This enables faster, data-driven decision making and strategic insights. Compared with competitors, Listen Labs emphasizes scalable, automated interviewing across diverse demographics and a broad service set, delivering insights quickly through subscription and service charges. The company's goal is to help organizations understand what customers think and feel about their products and brands so they can improve experiences and outcomes.

Company size
51-200
Company stage
Acquired
Total funding
$96.3M
Headquarters
San Francisco, CA
Founded
2023

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