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Zurich Insurance

Global insurer providing property, casualty, life

Schadenspezialist Schadencenter Bern - m/w/d

Claims AdjudicationUpdated on Nov 14
Full-timeBern, SwitzerlandNo salary listed

About the Job

Requirements

  • Commercial training or equivalent education and several years of commercial work experience, ideally in the insurance industry.
  • Very good spoken and written German.
  • A resilient, solution-oriented approach and a strong customer and team orientation.
  • An efficient, proactive working style with a high degree of personal responsibility.
  • Enjoyment of telephone-based customer contact and working in a dynamic team.

Responsibilities

  • Receive claims reports by telephone and act as the first point of contact for customers.
  • Organize and coordinate immediate measures to ensure fast and effective solutions.
  • Independently handle claims in motor vehicle, personal liability, and household contents insurance while ensuring high service quality.
  • Work closely with internal and external stakeholders to achieve the best outcomes for customers.
  • Actively contribute to process optimization and the further development of the claims center.
  • Initiate immediate measures and ensure smooth on-site operations, including at other locations when needed.

About the Company

Zurich Insurance

Global insurer providing property, casualty, life

Zurich Insurance Group provides global multi-line insurance for individuals, families, small and mid-sized businesses, public entities, and multinational corporations in more than 200 countries. Its Property & Casualty arm covers personal lines like car and home, plus a wide range of commercial coverages (property, casualty, motor fleet, marine, construction, energy, financial lines, international programs); its Life business offers protection, savings, retirement, and unit-linked products. The Farmers Group manages Farmers Exchanges in the United States. The company also provides risk engineering and prevention services to help customers reduce risk and build climate resilience, with products sold through agents, brokers, bank partners, and direct channels. Its goal is to provide financial protection and risk management solutions that help customers manage uncertainty and build resilience over the long term.

Company size
10,001+
Company stage
IPO
Headquarters
Zurich, Switzerland
Founded
1872

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