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The Trustees of Reservations

Nonprofit preserving historic landscapes and landmarks

Ski Lodge Associate

Checkout & Customer ServiceConfirmed live in the last 24 hours
Part-timeWindsor, MA, USA$16.50 - $18 /hr

About the Job

Requirements

  • Able to interact with visitors and handle a variety of customer service scenarios tactfully, professionally, and with care.
  • Comfortable using a computerized sales system, handling cash register sales, and reconciling daily accounts in a fast-paced atmosphere.
  • Must have reliable transportation for winter travel to the work location.
  • Must be able to lift upwards of 40 pounds.
  • Must have current authorization to work in the United States by the first day of employment.
  • Must have a valid driver’s license and a satisfactory driving record under The Trustees’ driving policy.
  • Must pass a satisfactory criminal background (CORI) check.
  • Must be available to work weekends and holidays, particularly when snow is on the ground.

Responsibilities

  • Conduct visitor relations and counter sales of tickets, memberships, and ski rentals.
  • Assist visitors with ski and snowshoe rentals.
  • Operate a computerized point-of-sale system.
  • Assist with lodge setup and daily maintenance, including opening and closing facilities, cleaning and stocking bathrooms and public spaces, managing wood-fire heat sources, shoveling and salting or sanding public access areas around the lodge, and cleaning the ski rental area.
  • Read the daily ski report to answer questions about ski and snow conditions.
  • Monitor radio communications with grooming staff and ski patrol.
  • Maintain the simple café area.
  • As time allows and as needed, support stewardship operations in maintaining trails and entrance areas.
  • Perform other duties as assigned, with or without accommodation.
  • Protect visitor safety by explaining and enforcing rules and regulations and assisting with emergencies.

Desired Qualifications

  • Interest or experience in cross-country skiing is highly desirable but not required.
  • Current CPR and basic first aid certification are desirable.

About the Company

The Trustees of Reservations

Nonprofit preserving historic landscapes and landmarks

The Trustees of Reservations protects and manages historic and natural places in Massachusetts, running more than 115 sites that welcome millions of visitors each year. It preserves landscapes and landmarks through conservation, maintenance, and public programming, including tours and events for education and enjoyment. It stands out as the oldest preservation and conservation organization in the United States, with a wide network of sites that blends historic preservation with nature-based destinations and community engagement. Its goal is to conserve and share important places for public enjoyment, learning, and inspiration while encouraging environmental stewardship and civic dialogue.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
Not listed

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