Michael Kors

Owns multi-brand luxury fashion houses

Sales Associate

Retail SalesConfirmed live in the last 24 hours

Full-timeBranson, MO, USANo salary listedIn-person

About the Job

Requirements

A minimum of 2 years of retail experience.

Responsibilities

Achieve sales goals and develop lasting client relationships by providing the highest level of customer service and complying with company policies, procedures, and directives.
Meet sales goals.
Use elevated levels of sales and service to maximize sales performance.
Demonstrate in-depth knowledge of merchandise.
Monitor shipping, alterations, and special requests after closing a sale to ensure customer satisfaction.
Comply with sales-related policies and procedures.
Maintain interest in the fashion industry and market trends.
Provide the highest level of customer service.
Build and maintain repeat clientele using the client book.
Resolve client problems and complaints quickly and effectively to ensure client satisfaction.
Keep the selling floor and merchandise neat, organized, and stocked.
Assist in maintaining inventory in the stockroom and on the selling floor.
Assist with stock, shipping, receiving protocols and policies, and related paperwork.
Participate in inventories.
Comply with point-of-sale policies and procedures.
Execute all relevant register functions properly.
Adhere to the work schedule, including time and attendance.
Participate in relevant training and development seminars, programs, and meetings as directed by store management.

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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MAIN JOB OBJECTIVE

To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

ESSENTIAL JOB RESPONSIBILITIES

SALES GENERATION

Meet sales goals
Utilize the elevated levels of sales and service to maximize sales performance
Demonstrate an in-depth knowledge of the merchandise
After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
Comply with all sales related policies and procedures
Maintain a keen interest in the fashion industry and market trends
CUSTOMER SERVICE
Provide the highest level of customer service
Build and maintain repeat clientele; utilize client book
Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
OPERATIONS
Keep selling floor and merchandise neat, organized and stocked
Assist in the maintenance of all inventory in the stockroom and on the selling floor
Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
Participate in inventories
Comply with all Point-of-Sale policies and procedures
Properly execute all relevant register functions
Adhere to work schedule, inclusive of time and attendance
Participate in all relevant training and development seminars, programs and meetings as directed by store management

WORK EXPERIENCE

Minimum 2 years retail experience.

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].

About the Company

Michael Kors

Owns multi-brand luxury fashion houses

Michael Kors is a luxury fashion brand that creates accessible luxury clothing, bags, shoes, and accessories. Its product line emphasizes chic, comfortable designs that appeal to a global audience seeking elevated everyday wear. The core brand began under Michael Kors and expanded into a broader fashion group through acquisitions, later rebranding to Capri Holdings Limited to reflect a diversified portfolio. Capri Holdings grew by adding Jimmy Choo and Versace, expanding its presence in the luxury market. In 2023, Capri Holdings was acquired by Tapestry, Inc., forming a larger umbrella of luxury brands, though the deal faced regulatory scrutiny from the U.S. Federal Trade Commission in 2024 over competition concerns. The company's goal is to build a leading global luxury fashion group by combining strong brand names, expanding product categories, and leveraging scale across design, manufacturing, and retail channels.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Los Angeles, CA
Founded: 1981

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