Lead Product Manager
Service Experience Platform
Confirmed live in the last 24 hours
Gusto

1,001-5,000 employees

Cloud-based payroll, benefits, and human resource management solution
Company Overview
Gusto's mission is to help companies put people first. The company operates an online payroll, health benefits, and workers' compensation platform.
Data & Analytics

Company Stage

Series E

Total Funding

$746.2M

Founded

2011

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

8%

1 year growth

18%

2 year growth

30%
Locations
San Francisco, CA, USA • New York, NY, USA • Denver, CO, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Science
CategoriesNew
Product Management
Product Strategy
Product
Requirements
  • 7+ years of product management experience with 2+ years of managing a team
  • Software development or operational experience is a plus
  • Track record of delivering enterprise and/or platform solutions in regulated environments like HR, finance, or healthcare
  • Deep understanding of product experiences that enable process improvement and better workflows and operations
  • Ability to set a strategy and translate it to a roadmap and metrics with end-to-end execution
  • Creating and growing diverse and passionate product teams
  • Zest for learning and first principles thinking
Responsibilities
  • Develop a deep understanding of the different users and customers and how their varying needs translate into product requirements
  • Partner with engineering, design, and data science and across cross-functional teams such as Customer Experience and Ops to create solutions that ultimately delight customers
  • Identify emerging technologies and industry trends (such as AI), build business cases, and define product vision and strategy
  • Use data and experiments to make decisions that improve the customer experience and business metrics
  • Create intuitive internal tooling that is tightly coupled with the product to enable Support and Ops to quickly and accurately help users