Full-Time
Lead Product Manager
Service Experience Platform
Confirmed live in the last 24 hours
Integrated platform for payroll, benefits, and HR
Senior
San Francisco, CA, USA + 2 more
- 7+ years of product management experience with 2+ years of managing a team
- Software development or operational experience is a plus
- Track record of delivering enterprise and/or platform solutions in regulated environments like HR, finance, or healthcare
- Deep understanding of product experiences that enable process improvement and better workflows and operations
- Ability to set a strategy and translate it to a roadmap and metrics with end-to-end execution
- Creating and growing diverse and passionate product teams
- Zest for learning and first principles thinking
- Develop a deep understanding of the different users and customers and how their varying needs translate into product requirements
- Partner with engineering, design, and data science and across cross-functional teams such as Customer Experience and Ops to create solutions that ultimately delight customers
- Identify emerging technologies and industry trends (such as AI), build business cases, and define product vision and strategy
- Use data and experiments to make decisions that improve the customer experience and business metrics
- Create intuitive internal tooling that is tightly coupled with the product to enable Support and Ops to quickly and accurately help users
Gusto provides an integrated platform for automating payroll, benefits, and HR processes, leveraging advanced automation and HR technologies to streamline payroll processing and employee benefits management for businesses.
Company Stage
Series E
Total Funding
$746.2M
Headquarters
San Francisco, California
Founded
2011
6 month growth
↑ 8%1 year growth
↑ 18%2 year growth
↑ 31%Benefits
It’s a marathon, not a sprint: Employees celebrating 5 or 10 years at Gusto enjoy a month-long sabbatical to travel and relax after all their hard work.
Meals and conversations: Free meals, snacks, and drinks to keep us fueled, but more importantly: they bring people together and foster community.
Wellness for every body: We’re proud to offer inclusive health care such as hormone treatments, gender-affirming surgery, therapy, family planning, and more.
The time you need: Our flexible PTO policy means every employee is encouraged to take the time they need now to keep doing great work, long term.
Family-friendly benefits: Fertility treatments, primary and secondary parental leave, sleep coaching, house cleaning for new parents, and more.
Be well, be you: Get free, comprehensive medical, dental, and vision benefits, plus a monthly fitness stipend and mental health resources too.