Senior Account Manager - Employee Benefits

Vice President - Employee Benefits 

Aon Cayman is seeking an experienced Employee Benefits Senior Broker/Vice President to join the team.

This is an office-based opportunity based in Camana Bay, Cayman Islands.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Reporting to the Director, you will lead business development initiatives and manage a well-established portfolio of legal and financial services clients across health, group life, disability and wider employee benefits.

Key responsibilities include:

• Creating business development plans and driving growth and retention across the Health and Employee Benefits portfolio
• Developing proposals and presentations, managing the renewal process, conducting market reviews and supporting program installations and wellness initiatives
• Handling routine and complex coverage, renewal and claims adjudication queries
• Leading pre-renewal and mid-term performance discussions and evaluations
• Supporting clients through installations, claims processes and issue resolution
• Following up with members, employers, insurers, government bodies and providers to ensure outstanding service
• Preparing and overseeing insurance documents and streamlining workflow processes
• Maintaining in-depth knowledge of products, services and relevant local legislation
• Performing due diligence on new and renewal clients (including ACD checks) and ensuring compliance requirements are maintained

How this opportunity is different

This role offers the chance to work in a market-leading captive and insurance management business in the Cayman Islands, partnering closely with sophisticated legal and financial services clients. You’ll collaborate with senior stakeholders across Aon’s global network, local insurers and service providers, while being supported by an experienced leadership team and specialist colleagues in health and benefits, analytics and operations. You’ll have a high level of autonomy to shape client strategies and grow a high-profile portfolio, with access to Aon’s global tools, data and expertise to deliver innovative solutions.

Skills and experience that will lead to success

• Bachelor’s degree, ideally in Risk Management or a related discipline
• ACII, HIA, AHIP or an equivalent professional designation is essential
• Local/regional/US market product knowledge is highly desirable
• Solid broker experience leading a large group health and employee benefits portfolio, ideally with financial, professional services and legal sector clients and regular C‑suite interaction
• Strong client relationship management and negotiation skills, with a track record of managing and growing a portfolio of business, including market and claims analysis
• Proficiency in Microsoft Office Suite and experience analyzing and interpreting policy documentation; experience with Applied EPIC software

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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