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IHG

Global hotel company

Venues Manager

Food & Beverage Operations ManagementPosted on Nov 9
Full-timeAustraliaNo salary listedIn-person

About the Job

Requirements

  • The candidate must be passionate about hospitality and delivering exceptional guest experiences.
  • The candidate must believe strong teams are the foundation of great restaurants.
  • The candidate must lead from the front with energy, presence, and a love of service.
  • The candidate must enjoy inspiring, mentoring, and empowering team members.
  • The candidate must be commercially aware and creative, and able to balance people, product, and performance.
  • The candidate must thrive in fast-paced, dynamic hospitality environments.
  • The candidate must have strong organisational skills and a disciplined approach to systems and procedures.
  • The candidate must have a passion for wine and premium food and beverage experiences.
  • The candidate must hold current Responsible Person (RP) and Responsible Service of Alcohol (RSA) certifications, or be able to obtain them before commencement.
  • The candidate must have unrestricted working rights in Australia.
  • The candidate must have a bachelor’s degree or equivalent in Hospitality, Hotel Management, or a related field.
  • The candidate must have at least four years of management experience in a premium restaurant or hospitality environment.

Responsibilities

  • Lead the day-to-day restaurant, wine bar, and in-room dining operations, ensuring each service delivers warm, intuitive, and memorable guest experiences aligned with the Kimpton brand.
  • Be responsible for rostering and daily supervision of the restaurant, in-room dining, and wine bar, ensuring smooth and efficient operations.
  • Recruit, coach, and develop a passionate team of hospitality professionals, fostering an inclusive, high-performing, and guest-focused culture.
  • Create memorable dining experiences that build guest loyalty and position the restaurant and wine bar as destinations for hotel guests and locals.
  • Work closely with the Director of Food & Beverage and Executive Chef to deliver seasonal food and beverage experiences and support venue success.
  • Manage labour and beverage costs, monitor financial performance, and identify opportunities to improve efficiency and profitability.
  • Maintain high standards of service, compliance, and responsible business practices while continuously improving the overall guest experience.

Desired Qualifications

  • A WSET qualification or equivalent is highly regarded.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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