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PENN Entertainment

Operates casinos, racetracks, and online betting

HR Coordinator

HR Operations & CoordinationUpdated on Nov 12
Full-timeLawrenceburg, IN, USAIn-person

About the Job

Requirements

  • Must be at least 18 years of age.
  • One to two years of experience in Human Resources or an office setting is preferred.
  • Must have excellent written and verbal communication skills and be fluent and literate in English.
  • Must have customer service and interpersonal skills.
  • Must have advanced computer skills and proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
  • Must be able to communicate effectively with team members at all levels of the organization.
  • Knowledge of relevant federal, state, and local laws, rules, regulations, codes, or statutes is a plus.
  • Must have planning and organizational skills and the ability to multitask.
  • Knowledge of HRIS systems and Applicant Tracking Systems is a plus; experience with UltiPro, iCIMS, Impromptu, and Kronos is preferred.
  • Must be able to research, analyze, comprehend, and act upon information as appropriate.
  • Must be able to perform effectively in a fast-paced environment.
  • Must be able to work a flexible schedule.
  • Must be able to work independently on a wide variety of special projects.
  • Must be able to prepare clear and concise administrative reports.
  • Must maintain strict confidentiality in all company matters.

Responsibilities

  • Provides assistance in all areas of Human Resources, including employment, communication, team member events, and record retention.
  • Maintains the general office, front counter, lobby area, and TDR kiosks, ensuring they are clean, orderly, and well-stocked.
  • Greets visitors to the Human Resources office, answers questions and phone calls, assists with application processes, and administers selection assessments.
  • Handles team member questions and requests and escalates issues as appropriate to ensure prompt resolution.
  • Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member and vendor badges, and managing gaming licensing and renewals.
  • Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
  • Assists in developing and maintaining property communications, including the employee self-service portal, back-of-house hallways, required federal, state, and local posters, and property communications.
  • Assists with new-hire processing, including greeting applicants, processing applications, and making badges.
  • Maintains a professional, courteous, and friendly demeanor with team members, applicants, and guests.
  • Assists with designing and executing engagement, wellness, and retention events.
  • Supports and promotes customer service in accordance with departmental and company standards and programs.
  • Ensures compliance with local, state, and federal regulations within the area of authority and reports potential issues to management.
  • Performs other related and compatible duties as assigned.

Desired Qualifications

  • A bachelor's degree from an accredited four-year college or university is preferred.
  • One to two years of experience in Human Resources or an office setting is preferred.
  • Knowledge of relevant federal, state, and local laws, rules, regulations, codes, or statutes is a plus.
  • Knowledge of HRIS systems and Applicant Tracking Systems is a plus.
  • Experience with UltiPro, iCIMS, Impromptu, and Kronos is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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