Technical Customer Support Specialist

Italian-speaking Technical Customer Support for Mercedes-Benz in Greece

Next Job Abroad · Athens, Greece (Hybrid) · Full-time · Posted 2026-08-20

Workplace: hybrid

Department: Gabriella Franzen

Description

What if your next career move came with a Greek address?

Take your customer service career somewhere new and join Mercedes-Benz, one of the world's most recognised premium automotive brands.

As a Italian-speaking Technical Customer Support Specialist, you'll work remotely from Greece, gain international experience and develop valuable skills in technical support, automotive technology and customer experience.

And the best part? You don't need previous technical support experience. With full training provided, this is a great opportunity to get your foot in the door of the tech support world and build skills that can take your career further.

Your Role

You'll support Italian-speaking Mercedes-Benz customers with questions about their vehicles, features and connected services.

You'll:

• Help customers understand vehicle features and services
• Provide technical guidance and troubleshooting support
• Handle enquiries via phone, email and chat
• Explain solutions clearly and professionally
• Deliver the premium customer experience Mercedes-Benz is known for

No technical background required — you'll be trained from the ground up.

Work Remotely From Greece

Once you've relocated and completed your training, you can work 100% remotely from anywhere in Greece.

Your relocation starts in Athens or Thessaloniki, where you'll receive support getting settled. Once you're established, you can choose where you'd like to live — from a lively city to a smaller town or somewhere closer to the coast.

And you'll receive all the equipment you need to work from home.

Full Relocation Support

Moving from Italy or another country? You'll receive:

• Flight ticket to Greece
• Airport pick-up
• 2 weeks of free hotel accommodation upon arrival
• Support finding long-term accommodation
• Full remote-work equipment
• Fully paid training
• Free online Greek language courses

Requirements

What We're Looking For

• Fluent Italian and English, both written and spoken
• Strong communication and problem-solving skills
• Interest in cars, technology or technical support
• Comfortable learning new systems and information
• Willingness to relocate to Greece if currently living abroad
• EU passport or valid Greek work permit

Benefits

What You Can Expect

The starting salary is €1,045 per month, with opportunities to develop your skills and progress within the company as you gain experience.

You'll also receive:

• Private healthcare benefits
• Employee discounts
• Professional development opportunities
• International and multicultural environment
• Community events and social initiatives
• Ongoing training and support

Living Costs in Greece

One of the biggest advantages of choosing Greece is that your salary can go further than in many Western European countries, particularly if you live outside the most expensive areas of Athens.

As a rough monthly example:

Approx. monthly cost:

• Rent €400–500
• Groceries €180–220
• Utilities + internet €80–100
• Transport + everyday expenses €100–150

Total €760–970

Choosing a smaller city, living outside the centre or sharing accommodation can reduce your monthly costs further — leaving more room for Greek food, beach days, weekend trips and enjoying your new life abroad.

And as you gain experience in technical support, your career opportunities can grow with you.

Your Greek Chapter Starts Here

This is more than a customer service job. It's a chance to put Mercedes-Benz on your CV, enter the technical support world without previous experience and build an international career.

Work remotely. Learn new skills. Explore Greece.

Your next career step could start in the Mediterranean.

Apply

Apply at Next Job Abroad

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