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CGS Federal (Contact Government Services)

Federal professional services

IT Litigation Support

Full-TimeUpdated on 10/13/2026
$100k - $205k/yr
Mid
Bachelor's
Remote in USA+2 moreMore locations: Austin, TX, USA | Dallas, TX, USA
Hybrid
IT OperationsSystem Administration
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • Must be a U.S. citizen.
  • Must successfully complete a stringent background investigation and obtain the required government security clearance.
  • Experience with litigation-support principles, methods, and practices.
  • Experience with litigation-support systems development concepts.
  • Knowledge of performance-monitoring principles and methods.
  • Knowledge of quality-assurance principles.
  • Familiarity with technical-documentation methods and procedures.
  • Familiarity with systems-security methods and procedures.
  • Knowledge of oral and written communication techniques.
  • Experience with litigation-support databases and load files, such as IPRO Eclipse and Relativity.
  • Experience with discovery-processing hardware and software, such as Law Pre-Discovery and Nuix systems.
  • Familiarity with quality control of incoming data to comply with District Electronically Stored Information (ESI) specifications.
Responsibilities
  • Coordinate litigation-support services, including trial preparation and presentation, in response to customer needs, directly or with the district's designated Litigation Support Coordinator.
  • Install, configure, and maintain litigation-support equipment; develop application standards and procedures; and coordinate with other agencies involved in litigation-team activities.
  • Perform testing, quality assurance, configuration, installation, implementation, and maintenance of litigation-support resources used to transmit data, voice, or video.
  • Ensure systems availability, functionality, integrity, and efficiency.
  • Install new or modified litigation-support hardware and software.
  • Resolve hardware/software interface and interoperability problems.
  • Maintain and control the district's litigation-support equipment inventory.
  • Ensure confidentiality, integrity, and availability of systems, networks, and data through planning, analysis, development, implementation, maintenance, and enhancement of information-systems security programs, policies, procedures, and tools.
  • Implement policies and procedures to ensure litigation-support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.
  • Promote awareness of security issues among management and employees.
  • Implement programs to ensure users are aware of, understand, and adhere to systems-security policies and procedures.
  • Provide customer-support services, including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
  • Diagnose and resolve problems in response to customer-reported incidents; install, configure, troubleshoot, and maintain customer hardware and software; and provide customer training, including orientation for new users.
  • Perform other related duties as assigned.

About the company

C

CGS Federal (Contact Government Services)

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CGS Federal (Contact Government Services) is a government contractor providing professional and technology services to public agencies. The company supports federal programs with information technology, litigation support, records work, data services, cybersecurity, and program operations. It serves federal agencies, legal teams, public-sector program leaders, and mission-oriented operating units. Its operating model centers on contract teams embedded in regulated government environments and supported by recruiting, security, delivery, and corporate operations. Teams work across software, infrastructure, cybersecurity, legal support, data, project management, recruiting, and administration. Teams support coordinated daily delivery.

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