Diagnostic Imaging Clerk

Overview

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group Benefits, including Health & Dental, for full time employees
• Employee & Family Assistance Program
• Career Development & Education Grant
• Wellness & Wellbeing Program
• Diversity, Equity & Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion!  To learn more about CMH, please visit our website at www.cmh.org.

Job Description

Salary

$26.751 - $28.950

Schedule

Days, Evenings, Nights, Weekends & Holidays 

Shift 

8 Hrs 

Expected Average Number of Hours: 22 per week ( Not guarantee of hours ) 

Part-time contract expected to end January 2027

The role of the Diagnostic Imaging Clerk is to support the entire Diagnostic Imaging team in their goal to provide the best possible patient care at Cambridge Memorial Hospital. Responsibilities will vary from working directly with patients to ensuring patient scheduling, preparation, registration and requisition management is accurate and complete. 

Main Responsibilities:

• DI (includes clerical functions for CT, MRI, X-Ray, Ultrasound, BMD, Mammography, Breast Screening and Nuclear Medicine) patient reception, registration and booking
• DI requisition management, including but not limited to, scheduling, patient screening, profiling and retrieving previous exams & preparation for prioritization
• Telephone reception for D.I.
• Other clerical support duties including CD burning from PACS, film library maintenance, retrieving x-ray films
• Verbal and written communication with patients, radiologists, technologists, referring physicians and their office personnel
• Other clerical and reception duties as required

The physical demands of the role may include but are not limited to prolonged sitting, standing, walking, bending, lifting, pushing and pulling. This position requires reaching for, and lifting of, x-ray film files. This position contributes to ensuring there is a safe environment for patients, staff and visitors.

Posted hours do not constitute a guarantee that shifts will not be subject to change.

Skills and Qualifications:

• Community College Diploma in Medical Office Administration is required
• 2 years current DI Clerk Receptionist/Booking experience is preferred.
• Experience with the Wait Time Information System (WTIS) is preferred.
• 2 years current experience with Radiology module & CWS module of Meditech is required
• Experience with PACS access and CD burning from PACS is required
• Certificate in medical terminology would be an asset
• Excellent interpersonal, verbal and written communication, organization and time management skills are required
• Demonstrated ability to plan, organize and prioritize in an environment with competing priorities is essential
• Demonstrated ability to work effectively in a team is required
• Demonstrated ability and commitment to providing outstanding customer focused patient care is required
• Demonstrated ability to attend work on a regular basis is required

The physical demands of the role may include but are not limited to prolonged sitting, standing, walking, bending, lifting, pushing and pulling. This position requires reaching for, and lifting of, x-ray film files. This position contributes to ensuring there is a safe environment for patients, staff and visitors. This is a temporary part-time position to work days and evenings including weekends, weekend evening and night shifts. 

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging.  We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Melissa Duguid, Director of Human Resources

We thank all those who apply, however only those selected for an interview will be contacted.

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s  commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.

Union

SEIU Clerical – Part Time