INACTIVE
Lead Medical Assistant - Neurosurgery Riverside
No salary listed
Mid
Riverside, CA, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration
About the job
Requirements
- High school diploma or equivalent.
- Completion of a school of medical assisting or completion of deployed military medic training.
- At least 3 years of experience working as a certified medical assistant in a primary care practice or similar practice.
- Successful completion of a competency-based orientation program.
- Basic Life Support certification from the American Heart Association within 120 days of hire.
- Certification by a national certifying organization, such as CMA, RMA, CCMA, NCMA, or NRCMA.
- Successful completion of Care Connect electronic medical record documentation skills.
- Proficiency in process improvement.
- Compliance with scope of practice.
- Ability to maintain work that is accurate and conforms to OhioHealth policies and procedures.
Responsibilities
- Provide clinical support to health care professionals by solving problems, allocating resources, clarifying root causes, and driving cross-functional problem solving.
- Use employees and other resources cost-effectively while maintaining quality, service, and satisfaction standards.
- Oversee and lead clinical staff activities.
- Serve as a clinical subject matter expert in the practice.
- Train new clinical staff.
- Lead and promote clinical quality and safety standards.
- Facilitate efficient patient flow by preparing patients for visits or admissions and providing services and education under provider licensure and policy.
- Perform administrative duties that keep information current, including maintaining and monitoring the electronic medical record in-basket.
- Maintain and clean the environment, work area, and equipment, and report equipment malfunctions.
- Collect, monitor, and report patient data and needs as appropriate.
- Maintain documentation guidelines for patient-chargeable items and services.
- Promote safety, infection control, and clinical standards.
- Maintain employee performance against standard work and daily lead metrics.
- Provide schedule management for the provider care team, ensuring patients see the right provider at the right time.
- Track daily improvement and care-team activities through audits and collaborative review.
- Ensure electronic medical record quality and billing accuracy.
- Determine work procedures, prepare work schedules, and expedite workflow.
- Support practice business metrics.
- Assist the Practice Manager or Clinical Manager with maintaining other medical assistants’ clinical competence.
- Notify the Practice Manager of staffing shortages or needs and assist with coverage.
- Assist with daily staffing of clinical positions and arrange coverage for sick calls, vacations, leaves, and other time off.
- Partner with the Practice Manager or Clinical Manager to resolve operational and staffing issues.
- Communicate with patients and customers respectfully and caringly.
- Communicate and collaborate with the health care team to anticipate needs and ensure continuity and quality of care and coordination of services.
Desired Qualifications
- Associate’s degree or higher.
- Experience using EPIC.
- Experience as a preceptor.
- Committee involvement.
- Five or more years of experience working in a physician practice or health care setting.
- Experience as an EPIC superuser.
- Experience as a committee lead or co-chair.
- Experience in project management.
- Teaching experience.
- Supervisory or informal leadership experience.
About the company
OhioHealth runs a not-for-profit, faith-based health system that operates 16 hospitals and 200+ care sites across 50 Ohio counties, supported by more than 35,000 associates, providers, and volunteers. It delivers inpatient, urgent, primary, and specialty care through an integrated network that coordinates preventive, outpatient, and hospital services. Its not-for-profit, faith-based identity, broad Ohio coverage, and strong employer and community trust distinguish it from many competitors who prioritize profit. Its goal is to improve the health of people in its communities by providing accessible, comprehensive healthcare across its network.
Company Size
N/A
Company Stage
N/A
Total Funding
$13.9M
Headquarters
Columbus, Ohio
Founded
N/A
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Simplify's Take
What believers are saying
- September 2026 property buys secure Hamilton Quarter and Big Lots campus adjacency.
- July 2026 Qventus expansion targets perioperative growth, cancellations, and admin costs.
- 2026 projects add Riverside women’s care, Grant trauma, and Dublin beds.
What critics are saying
- June 2026 DOJ settlement bans OhioHealth steering clauses for ten years.
- August 2026 Grady maternity closure erased 37 jobs and triggered community backlash.
- Antitrust scrutiny plus the 2026 class-action threat can crush payer leverage.
What makes Ohiohealth unique
- OhioHealth runs 16 hospitals and 200-plus ambulatory sites across 50 counties.
- Its 2026 buildout spans Riverside, Grant, Dublin, Ontario, and central Ohio.
- Qventus enterprise AI saved 13,000 days and $5.1 million.
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Benefits
- Performance Bonus
INACTIVE