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BrandBastion

AI-driven social media monitoring and moderation

Head of People & Talent

Generalist Recruiting +1Confirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • At least 7 years of relevant experience spanning talent acquisition, people operations, and/or people leadership, ideally in a high-growth SaaS or technology business.
  • A strong track record of personally recruiting exceptional talent, including senior and hard-to-fill roles.
  • Experience operating as a strategic partner to founders, CEOs, or executive leadership teams.
  • Meaningful experience working with internationally distributed teams across multiple employment jurisdictions.
  • Familiarity with employment models including Employer of Record (EOR) providers, international contractors, and direct employees.
  • Experience designing or improving compensation structures, recruitment processes, performance frameworks, and onboarding programs.
  • Strong commercial judgment and understanding of how people decisions contribute to business performance.
  • Confidence to challenge, influence, and advise senior leaders.
  • A proactive, resourceful, hands-on approach, including identifying problems, proposing solutions, and taking ownership of execution.
  • Comfort working with modern human resources and recruiting technology, including AI-powered tools and automation.
  • Excellent written and spoken English.

Responsibilities

  • Own global recruitment strategy and hiring processes, from workforce planning through sourcing, assessment, offers, and onboarding.
  • Partner with the CEO and functional leaders to identify talent needs and define the skills and capabilities required as the business grows.
  • Personally lead recruitment for strategic and senior positions, including proactive sourcing, interviewing, and closing candidates.
  • Build talent pipelines across Sales, Customer Success, Product, Engineering, AI, Marketing, and Operations.
  • Develop talent evaluation approaches, including structured interviews, assessments, scorecards, and reference checking.
  • Create an effective candidate experience while maintaining high standards and efficient hiring processes.
  • Continuously improve sourcing and candidate evaluation using AI, automation, data, and modern recruiting tools.
  • Advise on organizational design, leadership capabilities, succession planning, and team effectiveness.
  • Identify organizational gaps and recommend solutions through hiring, development, or structural changes.
  • Help leaders make decisions about team composition, seniority, responsibilities, and reporting structures.
  • Bring market intelligence and an external perspective on talent availability, organizational practices, and compensation.
  • Constructively challenge assumptions and help maintain a high-performance, accountable organization.
  • Translate business priorities into practical people and hiring plans.
  • Develop scalable processes for managing a globally distributed workforce across countries, employment models, and time zones.
  • Work with Finance and external partners to manage international employment arrangements, including direct employment, Employer of Record solutions, and independent contractors.
  • Help determine appropriate hiring structures when entering new markets.
  • Oversee employee lifecycle processes, including contracts, onboarding, performance management, role transitions, and offboarding.
  • Coordinate with local legal, payroll, and employment experts to maintain compliant and effective operations.
  • Improve people systems, documentation, and workflows without introducing unnecessary bureaucracy.
  • Design and maintain competitive, commercially sustainable compensation structures across international markets.
  • Partner with leadership on salary benchmarking, incentive plans, commission structures, and performance-based compensation.
  • Establish frameworks for performance reviews, career development, promotions, and compensation adjustments.
  • Help managers set expectations, provide meaningful feedback, and address performance challenges.
  • Build fair and consistent practices that support accountability and high performance.
  • Build onboarding experiences that help new hires become productive, connected, and successful quickly.
  • Support managers in developing, retaining, and motivating high-performing teams.
  • Help maintain a strong, collaborative culture across the distributed organization.
  • Identify opportunities to improve employee experience, communication, and engagement in ways that deliver measurable value.
  • Ensure people practices evolve alongside the business without slowing it down.

Desired Qualifications

  • Having built or significantly improved the talent and people function at a fast-growing international company.
  • Having started a career in recruitment or talent acquisition and expanded into broader people leadership.
  • Having worked in a globally distributed, remote-first company and understanding its complexities.
  • Enjoying the pace, ownership, and variety of an entrepreneurial environment.
  • Caring deeply about hiring outstanding people and believing that building an exceptional team is a key driver of company success.

About the Company

BrandBastion

AI-driven social media monitoring and moderation

BrandBastion provides AI-driven social media management services focused on monitoring, moderating, and responding to comments across platforms. It helps brands protect their reputation by filtering harmful content, answering customer inquiries, and engaging with audiences in real time, 24/7. The product works by using machine learning algorithms to scan and filter comments, generate appropriate responses, and deliver actionable insights, all within a tiered, subscription-based model that includes optional premium analytics and customized engagement strategies. Differences from competitors include continuous, round-the-clock AI moderation, industry-specific engagement approaches (including alcohol brands), and a global service footprint across multiple pricing tiers. The company’s goal is to maintain and improve a positive online presence for clients by ensuring comments are managed effectively and interactions contribute to a favorable brand image.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Helsinki, Finland
Founded
2013

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