Full-Time

Senior Product Manager

Data Platform

ezCater

ezCater

501-1,000 employees

Digital marketplace for business catering.

Compensation Overview

$161k - $213k/yr

No H1B Sponsorship

Boston, MA, USA

Hybrid

Remote-hybrid role; Boston office optional; some on-site days may be required; travel up to 5 days per quarter for Together Weeks and events.

Category
Product (1)
Required Skills
Data Lake
Data Science
SQL
Machine Learning
ETL
Data Engineering
Data Analysis

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Requirements
  • 5+ years working in or directly with data engineering, data platform, or analytics teams, ideally in complex, multi-system environments.
  • 5+ years owning data or analytics products, with direct data-product-management experience strongly preferred; experience owning platform- or infrastructure-adjacent data products is a plus.
  • Demonstrated success owning end-to-end data or platform products — from discovery and requirements through launch, adoption, and measurable business impact — ideally including reliability, cost, or scalability work on a shared platform.
  • Deep familiarity with modern cloud data-warehouse and lakehouse architectures, data lakes, and ELT and transformation patterns, and with modeling frameworks and semantic and metrics layers that can support AI and natural-language analytics.
  • Strong SQL and the comfort to explore data and platform metadata — logs, cost, usage — and data-observability signals yourself, to validate requirements, debug issues, and size opportunities.
  • Experience with business-intelligence and self-service analytics tools and how they consume data from a platform, including governance, performance, cost, and how they participate in AI and natural-language analytics.
  • Working knowledge of data governance, classification, access control, and data-quality and observability practices on a shared platform.
  • Hands-on exposure to AI-assisted or natural-language analytics tooling, with the judgment to ground answers in governed data and reason about guardrails, accuracy, latency, and trust.
  • Familiarity partnering with data-science and machine-learning teams and supporting their needs on a shared platform (data access, performance, and monitoring).
  • Proven ability to build and execute multi-quarter, multi-team plans, and to make and communicate trade-offs across competing initiatives; solid delivery discipline in an agile environment, including tracking progress against estimates and velocity.
  • Excellent communication and stakeholder management — able to explain platform and architectural concepts, including AI and natural-language implications, to non-technical audiences, influence senior leaders, and work seamlessly across engineering, architecture, analytics, governance, and the business.
  • A disposition that is friendly, flexible, pragmatic, and curious, with a desire to learn something new every day and to raise the bar for the broader data, platform, and product teams.
  • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
Responsibilities
  • Platform product strategy and vision. Define and continuously refine the platform’s vision and product strategy, grounded in company and Enterprise Data goals, and connect it to the broader data and company roadmaps. Partner with principal and staff engineers on long-term technical direction and trade-offs so product and technical strategy stay tightly aligned.
  • A multi-quarter, multi-team roadmap. Balance foundational work — architecture evolution, trusted and scalable platform services, the semantic and presentation layers, governance, classification and access, cost and observability — with high-leverage use cases across analytics, self-service, and AI and natural-language consumption. Account for machine-learning and data-science workloads as part of the overall strategy, so the same foundation serves them without forcing parallel, ungoverned pipelines.
  • The platform’s capability and governance charter. Own the definition of what makes a data product trusted and production-ready: classification and protection of sensitive information, role-based access aligned to classification, validation and contracts between raw and refined layers, a governed semantic and metrics layer, and a catalog that makes data products discoverable with clear ownership, lineage, and definitions. Codify policy into the platform rather than into documentation, and define the lightweight “definition of done” every data product meets before it ships.
  • The consumption experience, end to end. Own how platform capabilities surface for the people who use them: governed self-service, business intelligence, and AI and natural-language experiences grounded on trusted data. Define the contracts between the platform and its consumers — readiness criteria, service levels, semantic definitions, and serving surfaces — so consumption is fast, safe, and genuinely self-serve, and so teams stop rebuilding shadow models off ungoverned data.
  • AI and natural-language readiness. Ensure the platform’s governed, semantic models are the grounding layer for AI and natural-language analytics. Partner on the evaluation of analytics and AI tooling, and work through guardrails, accuracy, latency, and trust so the business can rely on the answers these tools produce. Ensure the same foundation meets machine-learning and data-science needs — reliable data access, performance, and monitoring.
  • Migration and legacy sunset. Lead the move from the legacy environment onto the platform: reconcile the most depended-on legacy data against trusted sources, plan and resource the cutover with each business area (including user-acceptance testing and the refactoring of downstream reporting), and sunset legacy — recognizing that some legacy will run in parallel during the transition. Sequence the work by business domain.
  • Delivery and predictability. Decompose work into small, estimable data-product units that ship on the order of a week once defined. Drive credible, dated commitments and milestone-level goals rather than open-ended task lists, make trade-offs across value, effort, risk, and timing explicit, and keep dependencies and risks visible in integrated plans.
  • Reliability, operability, and cost. Own platform health as a product promise — freshness and success service levels, availability, and fast detection and resolution of data incidents through strong observability. Own the platform’s unit economics: cost per unit of consumption, the consumption model, and the cost of running legacy and the new platform in parallel.
  • Adoption and outcomes. Treat adoption as the job, not an afterthought. Validate data products against real usage with their business owners before build, drive adoption and change management, own documentation and enablement, measure business impact, and adjust the roadmap accordingly.
  • The platform’s North Star and metrics. Define, instrument, and report the platform’s North Star and the metric tree beneath, use it to prioritize the roadmap, and use it to tell the platform’s story to leadership.
  • Partnership and enablement. Operate as a peer to engineering and architecture, and as the connective tissue across embedded data product managers, analytics leaders, governance, and business stakeholders. Be the authoritative expert on the platform — its architecture, capabilities, constraints, and data flows. Raise the bar for data-platform product management: enable data product managers and partners to define products against the architecture, evolve platform product practices, and mentor others to “think in products.”
Desired Qualifications
  • Designing and evaluating natural-language analytics flows — grounding answers in governed data and measuring quality, latency, and trust.
  • Familiarity with modern AI-powered data-platform patterns (semantic layers, retrieval and search, conversational analytics, or agentic workflows) and how they reset expectations for how people discover and consume data.
  • Experience sunsetting a legacy data environment in favor of a governed platform, including reconciliation and parallel-run cutovers.

ezCater is a digital marketplace connecting businesses with over 100,000 restaurants to provide catering for meetings, events, daily employee meals, and hybrid offices. Businesses use the platform to search, compare menus and prices, place orders, and manage billing, with features like expense reporting, monthly invoicing, tax-exempt ordering, and 24/7 support. It differentiates itself by aggregating a large restaurant network in one marketplace focused on business catering and offering business-friendly tools and rewards. Its goal is to make ordering catering for businesses easy and scalable, providing a wide choice of options, streamlined billing, and reliable support for any group size, dietary need, or budget.

Company Size

501-1,000

Company Stage

Series D

Total Funding

$433.8M

Headquarters

Boston, Massachusetts

Founded

2007

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Simplify Jobs

Simplify's Take

What believers are saying

  • May 2026 data showed 96% of workplaces tried new restaurants through ezCater.
  • 7-Eleven's April 2026 national catering launch expands ezCater's partner roster and order volume.
  • MISSION BBQ and Del Taco joined in 2026, validating ezCater for chain growth.

What critics are saying

  • Corker v. ezCater and Vivas v. ezCater expose recurring employment litigation in Massachusetts.
  • DoorDash for Business, Toast Catering, and direct ordering tools compress ezCater's restaurant margins.
  • Seven-Eleven and major chains can route catering volume around ezCater by 2027.

What makes ezCater unique

  • ezCater owns workplace catering demand, not just restaurant discovery.
  • Slack and Concur integrations deepen workflow lock-in for enterprise buyers.
  • 125,000 restaurant partners give unmatched breadth across budgets, diets, and geographies.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

401(k) Retirement Plan

401(k) Company Match

Stock Options

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
ezCater
May 5th, 2026
Workplace Catering is a powerful acquisition engine for restaurants new ezcater data reveals.

Workplace Catering is a powerful acquisition engine for restaurants new ezcater data reveals. 96% of workplaces tried a new restaurant in 2025, and 62% of employees later ordered from those brands in their personal lives DALLAS & BOSTON [May 5, 2026] - ezCater, the #1 food tech platform for workplaces in the US, today released new data at its 2026 Catering Growth Forum during the Food on Demand Conference. The findings, based on ezCater platform data and survey insights from over 2,300 workplace food stakeholders, show the workplace is a major growth opportunity for restaurants. "Food has evolved from a perk to a strategic lever for workplace productivity and culture," said Cindy Klein Roche, Chief Growth Officer, ezCater. "Employee meal programs are now core to organizations' strategy to bring employees together. For restaurants, that means predictable, high-frequency demand - and a powerful engine for customer acquisition." Additional ezCater survey insights and platform data on the workplace food market include: * Workplaces are increasing their investment in food. 91% of workplaces plan to spend the same or more on food in 2026, up from 82% in 2024. In fact, one in five plan to increase their spending by more than 25% this year. * Employee meal programs are a strong response to rising in-office expectations. 79% of hybrid employees say employer-provided food would make them more likely to stay with a company with an on-site mandate. Consequently, daily or weekly meal programs have spiked 26% year-over-year. Employers frequently cover the cost, with 81% of meals free to employees. * Workplace catering is a powerful customer acquisition engine for restaurants. 96% of workplaces tried a new restaurant in 2025. This exposure leads to long-term loyalty, with 62% of employees who first try a restaurant at work ordering from those same restaurants in their personal lives, and 67% recommending them to family and friends. * Menu design is a make-or-break factor in capturing workplace food orders. More robust, descriptive menus see twice as many bookings on ezcater.com. Top-performing listings feature photos, multiple dietary options, drinks and desserts, and both individual packaging and tray options. In the past year, restaurant brands like Five Guys, Mendocino Farms, and Mission BBQ have joined the ezCater platform to capitalize on the workplace opportunity. For restaurants looking to acquire new customers and grow their catering business, visit https://www.ezcater.com/company/catering-growth-platform/. Methodology The 2026 Workplace Catering Insights Bundle is based on surveys conducted in Q4 2025 with over 2,300 participants, including 714 workplace catering orderers, 616 restaurant operators, and 1,002 employees. Proprietary ezCater data gathered from millions of transactions across 125,000 restaurant partners was also analyzed. About ezCater ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. To learn more, visit www.ezcater.com.

Business Wire
Apr 28th, 2026
ezCater integrates with Concur Expense to automate workplace food receipt management

ezCater, the leading workplace food tech platform in the US, has launched an enterprise integration with Concur Expense to automate receipt management and provide organisation-wide visibility into food expenses. The integration automatically sends food receipts from ezCater orders to Concur Expense, eliminating manual data entry and improving compliance. When orders are refunded or updated, correction receipts are automatically forwarded, keeping expense reports accurate without manual intervention. Organisations can activate the integration company-wide in a single step. ezCater customers already save an average of 20 hours monthly on food management tasks, with 85% reporting time savings on receipts and expense reports. The integration aims to extend these efficiency gains whilst giving finance teams centralised visibility for reconciliation and budgeting.

Restaurant Dive
Apr 23rd, 2026
7-Eleven adding catering to restaurant locations.

7-Eleven adding catering to restaurant locations. The company has partnered with ezCater on bulk ordering at its Speedy Café and Laredo Taco Company locations, further supporting its foodservice ambitions. Published April 23, 2026 First published on Dive brief: * 7-Eleven is partnering with food technology platform ezCater to bring catering to its restaurant locations, the company announced on Monday. * Items from its Speedy Café and Laredo Taco Company restaurants as well as most Raise the Roost locations, will be available for catering orders. While select 7-Elevens have offered bulk ordering before, "this is the first time 7-Eleven, Inc. has introduced a scaled, national catering program across our restaurant brands," Chris Switzer, senior director of restaurants, said in an email. * This is the latest move 7-Eleven has made to bolster its foodservice aspirations in North America as it prepares for a potential IPO. Dive insight: 7-Eleven has been adding new food options and limited-time offerings for years, but the addition of catering opens it up to an entirely new cohort of diners - those at meetings, company functions, parties and other events where having everyone order individually would be cumbersome. At Speedy Café, customers can choose from items like pizzas, breakfast sandwiches, lunch boxes and salads. Laredo Taco catering orders can consist of options from its taco bar, as well as breakfast taco boxes and chips and queso. Raise the Roost locations' offerings include chicken tenders, wings, sandwiches and sides. Food has been a central aspect of 7-Eleven's revitalization plan. At the forefront has been a push to build larger, food-focused stores and more restaurants. President and CEO Stephen Dacus also said in April 2025 that the retailer expected to roughly double the number of stores with QSRs from 1,080 at the time to 2,100 by 2030. The company opened 30 restaurants in fiscal 2025. 7-Eleven also sees catering as a way to augment its 7Now delivery arm. 7Now earned nearly $1 billion in fiscal 2025 and is targeting $1.25 billion by 2030, according to an earnings report last year. Company leaders noted in a Q4 fiscal 2025 Q&A that with gas prices soaring, 7Now has been seeing a boost, as consumers skip driving themselves to the store. Editor's note: This story has been updated with the correct capitalization and spacing in ezCater's name and to add comments from 7-Eleven.

Associated Press
Feb 4th, 2026
ezCater names Shaila Parikh as chief operations officer to lead customer care and supply chain

ezCater, the leading US food tech platform for workplaces, has appointed Shaila Parikh as chief operations officer. Parikh brings over 20 years of experience in operations, strategy and consulting at high-growth companies. As COO, Parikh will oversee customer care and supply chain operations serving ezCater's enterprise customers and restaurant partners nationwide. She previously held leadership roles at Papa, Lyft and DaVita Kidney Care, where she drove profitability and reduced operational costs whilst improving customer experience. ezCater connects workplaces with over 100,000 restaurants across the US, providing flexible solutions for employee meals and meetings. The platform helps restaurants grow their catering business by bringing them high-value customers.

Business Wire
Feb 4th, 2026
ezCater Appoints Shaila Parikh as Chief Operations Officer

ezCater appoints Shaila Parikh as Chief Operations Officer. Parikh will lead customer care and operations to drive end-to-end supply chain effectiveness ezCater, the #1 food tech platform for workplaces in the US, announced today that Shaila Parikh has joined the company as Chief Operations Officer, effective February 4, 2026. BOSTON-(BUSINESS WIRE)-ezCater, the #1 food tech platform for workplaces in the US, today announced the appointment of Shaila Parikh as its new Chief Operations Officer (COO). Parikh brings more than 20 years of experience in operations, strategy, and consulting at high-growth companies to ezCater. As COO, she will lead ezCater's customer care and supply chain operations to serve the company's enterprise customers and restaurant partners nationwide. "Shaila's experience in scaling marketplaces and leading operations in high-stakes environments is exactly what ezCater needs," said Nihad Rahman, CEO, ezCater. "Her track record of building data-driven teams will be invaluable to the success of our customers' food programs and our restaurant partners' catering businesses." Parikh's previous experience includes leadership roles in operationally intensive environments such as Papa, Lyft, and DaVita Kidney Care. Her success in driving profitability and reducing operational costs, while improving customer experience, uniquely position her to serve as ezCater's COO. "ezCater solves the complexity behind workplace food - making it easy for enterprises to feed their teams at scale - while helping restaurants grow their catering business," said Parikh. "After two decades building operations in marketplaces and high-growth companies, I'm excited to modernize operations at ezCater and deliver even greater value to our customers and partners." About ezCater ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.