Full-Time

Solution Consultant/Senior Solution Consultant

Confirmed live in the last 24 hours

Salesforce

Salesforce

10,001+ employees

Cloud-based Customer Relationship Management solutions

Consulting
Enterprise Software

Senior

Company Historically Provides H1B Sponsorship

Remote in USA

US Top Secret Clearance Required

Category
Management Consulting
Consulting

You match the following Salesforce's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 3+ years of relevant experience, including enterprise consulting experience, in a mid-to large-sized organization in positions of growing responsibility
  • Demonstrated hands-on experience with Service Cloud, Experience Cloud and Flow Builder.
  • Strong presentation skills; able to successfully present a point of view and clearly articulate the rationale to a variety of collaborators
  • Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
  • A great listener with the ability to connect with people in diverse roles
  • Consistent track record to analyze, design, and optimize business processes via technology and integration
  • Resourceful and high-reaching thinker who can work through and solve problems
  • Ability to acquire Public Trust Security Clearance (or higher)
  • Travel is an integral part of this role, and will be based on individual customer needs. 25% travel.
Responsibilities
  • Serve as a trusted advisor to the client
  • Participate as a part of a team working on internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
  • Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
  • Work collaboratively and having very strong communications skills, especially in guiding complex concepts, and creative, prescriptive thinking
  • Identify and proactively handle risk areas and commit to seeing an issue through to complete resolution
  • Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
  • Review and correct key artifacts to keep projects on track and solutions extendable and maintainable going forward
  • Work closely with Delivery Managers, Solution Architects, Technical Architects, and directly with clients to design technology solutions to meet client needs
  • Contribute to the creation of a program vision/case creation and justification, and be responsible for the monitoring and delivery of these elements throughout the program's lifecycle while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform.
Desired Qualifications
  • Experience working with clients within the Public Sector industry
  • Bachelor’s degree in a Technology, Engineering (any field) or a related quantitative subject area. Equivalent validated work experience in lieu of a degree will be considered
  • Confirmed results translating business user stories into technical requirements documents
  • Confirmed results leading customer and/or partner success
  • Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud) and consulting experience are strongly recommended
  • Knowledge of Agile methodology

Salesforce provides cloud-based software solutions focused on Customer Relationship Management (CRM). Its main product, Customer 360, includes a variety of applications that help businesses manage their interactions with customers across marketing, sales, service, commerce, and IT operations. These tools allow companies to personalize customer experiences and ensure smooth interactions throughout the customer journey. Unlike many competitors, Salesforce offers a subscription-based model that allows clients to access its services without the need for costly hardware or software installations. This model not only provides a consistent revenue stream but also enables ongoing improvements to their offerings. Salesforce aims to deliver customized solutions that cater to the unique needs of different industries, helping businesses enhance customer satisfaction and drive growth.

Company Stage

IPO

Total Funding

$62.7M

Headquarters

San Francisco, California

Founded

1999

Growth & Insights
Headcount

6 month growth

1%

1 year growth

5%

2 year growth

-1%
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Simplify's Take

What believers are saying

  • Salesforce's AI integration could boost sales significantly by 2026.
  • Recognition as a Leader in IDC MarketScapes enhances Salesforce's competitive edge.
  • Strong investor confidence supports Salesforce's future growth initiatives.

What critics are saying

  • Consumer distrust in AI may impact Salesforce's AI-driven CRM solutions.
  • Competition from Microsoft could threaten Salesforce's market share in AI and retail.
  • Shift towards AI and autonomous agents may not align with all customer needs.

What makes Salesforce unique

  • Salesforce's Customer 360 offers a comprehensive suite of CRM applications.
  • The company provides tailored solutions for diverse industries, enhancing customer relationships.
  • Salesforce's subscription model ensures steady revenue and continuous innovation.

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Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program