Full-Time

Solution Consultant/Senior Solution Consultant

Confirmed live in the last 24 hours

Salesforce

Salesforce

10,001+ employees

Cloud-based Customer Relationship Management solutions

Consulting
Enterprise Software

Senior

Company Historically Provides H1B Sponsorship

Remote in USA

Position is remote but associated with Virginia and Washington DC metro area.

US Top Secret Clearance Required

Category
Management Consulting
Consulting
Required Skills
Agile
Requirements
  • 3+ years of relevant experience, including enterprise consulting experience, in a mid-to large-sized organization in positions of growing responsibility
  • Demonstrated hands-on experience with Service Cloud, Experience Cloud and Flow Builder.
  • Strong presentation skills; able to successfully present a point of view and clearly articulate the rationale to a variety of collaborators
  • Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
  • A great listener with the ability to connect with people in diverse roles
  • Consistent track record to analyze, design, and optimize business processes via technology and integration
  • Resourceful and high-reaching thinker who can work through and solve problems
  • Ability to acquire Public Trust Security Clearance (or higher)
  • Travel is an integral part of this role, and will be based on individual customer needs. 25% travel.
  • Experience working with clients within the Public Sector industry
  • Bachelor’s degree in a Technology, Engineering (any field) or a related quantitative subject area. Equivalent validated work experience in lieu of a degree will be considered
  • Confirmed results translating business user stories into technical requirements documents
  • Confirmed results leading customer and/or partner success
  • Relevant Salesforce certifications (Administrator, Service Cloud, Experience Cloud) and consulting experience are strongly recommended
  • Knowledge of Agile methodology
Responsibilities
  • Serve as a trusted advisor to the client
  • Participate as a part of a team working on internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
  • Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
  • Work collaboratively and having very strong communications skills, especially in guiding complex concepts, and creative, prescriptive thinking
  • Identify and proactively handle risk areas and commit to seeing an issue through to complete resolution
  • Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
  • Review and correct key artifacts to keep projects on track and solutions extendable and maintainable going forward
  • Work closely with Delivery Managers, Solution Architects, Technical Architects, and directly with clients to design technology solutions to meet client needs
  • Contribute to the creation of a program vision/case creation and justification, and be responsible for the monitoring and delivery of these elements throughout the program's lifecycle while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Salesforce provides cloud-based software solutions focused on Customer Relationship Management (CRM). Its main product, Customer 360, includes a suite of applications that help businesses manage and personalize their interactions with customers across marketing, sales, service, commerce, and IT operations. The software operates on a subscription model, allowing clients to access services without the need for costly hardware installations. This model not only ensures a consistent revenue stream but also enables Salesforce to continuously enhance its offerings. What sets Salesforce apart from competitors is its ability to deliver customized solutions tailored to the specific needs of various industries, along with a commitment to client education through virtual events and resources. The goal of Salesforce is to empower businesses of all sizes to improve customer satisfaction and drive growth through effective relationship management.

Company Stage

IPO

Total Funding

$62.7M

Headquarters

San Francisco, California

Founded

1999

Growth & Insights
Headcount

6 month growth

0%

1 year growth

5%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Salesforce's AI-powered tools boost productivity and sales for retailers.
  • Integration with PowerSchool expands Salesforce's reach in the education sector.
  • 93% of Indian SMBs using Salesforce AI have reported revenue growth.

What critics are saying

  • Increased competition from adaptable platforms like Monday.com.
  • Reliance on third-party integrations may affect user experience.
  • AI innovations may face resistance due to concerns over digital labor.

What makes Salesforce unique

  • Salesforce offers a comprehensive CRM solution with its Customer 360 platform.
  • The company provides industry-specific solutions, such as Retail Cloud and Education Cloud.
  • Salesforce's subscription model ensures continuous innovation and customer-centric improvements.

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Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program