Technical Support Engineer

The Technical Support Engineer will be a key member of our team, offering technical assistance and expertise to our clients in the Oil & Gas and Marine/Offshore sector. This role involves working closely with our engineering team to ensure smooth operations and provide efficient solutions. The ideal candidate will have a strong background in mechanical engineering and piping knowledge, with experience in the Oil & Gas and Marine/Offshore industry.

• Minimum Diploma in Mechanical Engineering or an equivalent qualification is required.
• Minimum 02+ years of work experience in similar position.
• Piping knowledge encompassing design, installation, and operation is essential.
• Experience in engineering construction within the Oil & Gas, Marine/Offshore, Refinery, or Petro-Chemical industries is preferred.
• Strong problem-solving and analytical skills, with the ability to troubleshoot and provide innovative solutions.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Willingness to travel and work in diverse field environments, adapting to different work settings.
• A proactive and self-motivated approach, with a commitment to continuous learning and professional development.

• Provide technical support and guidance to clients in the field, ensuring smooth installations and timely issue resolution.
• Collaborate with the engineering team to design, install, and maintain piping systems, adhering to industry standards and best practices.
• Conduct site visits and inspections to assess client needs and provide tailored solutions.
• Document and communicate technical information effectively, creating comprehensive reports and recommendations.
• Stay updated with the latest industry trends and technologies. Provide technical trainings to customer and service partners.
• Liaise with clients and stakeholders to understand their requirements and provide timely updates on project progress.
• Ensure compliance with health, safety, and environmental regulations, promoting a safe work environment.
• Assist in the development and implementation of engineering processes and procedures, improving overall efficiency.