Full-Time

Associate Program Manager

People & Places

Posted on 6/7/2025

LegalZoom

LegalZoom

1,001-5,000 employees

Online legal documents and business formation

Compensation Overview

$70.9k - $113.4k/yr

+ Annual Bonus + Incentive Bonus + Restricted Stock Units

Los Angeles, CA, USA

Remote

Remote-first company; candidates can work from anywhere.

Category
Business & Strategy (1)
Required Skills
Data Analysis
Requirements
  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 2-4 years of experience in program management, preferably within HR.
  • Strong analytical and problem-solving skills.
  • Excellent oral and written communication and interpersonal abilities.
  • Experience working in a fast-paced, high-growth, dynamic business environment; high volume experience desired.
  • Superior organizational and time management skills.
  • Comfortable leading and motivating team members.
  • Ability to be agile and flexible, executing on tactical components and willingness to “roll up your sleeves” and dive into the execution as needed.
Responsibilities
  • Lead and assist in the planning, execution, and monitoring of multiple HR programs, from conception to completion.
  • Coordinate with internal and external stakeholders to establish project scope, goals, and deliverables, and develop RACI matrix.
  • Develop detailed project plans, including milestones, timelines, and resources needed.
  • Facilitate cross-functional meetings to align on program objectives and key results.
  • Track program metrics and KPIs, preparing regular status reports for senior management.
  • Proactively identify bottlenecks, manage risks, and escalate issues as necessary.
  • Drive program communication strategy to ensure transparency and stakeholder buy-in.
  • Work closely with HRBPs and COEs, including Talent Acquisition, Employee Relations, Learning & Development, and Compensation & Benefits to integrate program goals.
  • Ensure program compliance with legal and organizational policies and guidelines.
  • Analyze post-program data to assess performance and ROI, recommending changes for future initiatives.

LegalZoom provides online legal services for individuals, families, and small businesses across all 50 states. Clients use an online platform to create legal documents, form businesses, and access attorney consultations, with flat-rate pricing that makes costs predictable. It differentiates itself by offering a wide range of services on a single platform, transparent pricing, nationwide coverage, and an attorney network for consultations. Its goal is to make legal services affordable and accessible through technology and professional support, reducing the need to visit a lawyer’s office.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Glendale, California

Founded

2001

Simplify Jobs

Simplify's Take

What believers are saying

  • Subscription units grew 12.5% annually to 1.94 million with 52.9% ARPU surge.
  • Virtual Mail service processed $9.5 billion checks across 17.8 million pieces.
  • Registered Agents Inc bought 55,000 more shares citing AI growth potential.

What critics are saying

  • LegalZoom shares plunged 42% in six months to $6.31 amid revenue growth lag.
  • AI-native rivals Harvey AI and Casetext erode flat-fee document revenue now.
  • Customer churn rises in bundled subscriptions, hitting Q1 2026 growth targets.

What makes LegalZoom unique

  • LegalZoom blends AI tools like Grant Finder with human attorneys for hybrid legal services.
  • GoDaddy partnership embeds LegalZoom's LLC formation exclusively in its ecosystem.
  • AI agent registered via Agent Name Service integrates with Claude and ChatGPT.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Time Off

Health Savings Account/Flexible Spending Account

Short-Term/Long-Term Disability Insurance

Fertility Treatment Support

Mental Health Support

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Yahoo Finance
Apr 7th, 2026
LegalZoom launches AI legal agent and $100M buyback amid churn concerns

LegalZoom has accelerated its artificial intelligence push, launching an AI legal agent registered through GoDaddy's Agent Name Service and authorising a $100 million share repurchase programme whilst emphasising subscription-based compliance offerings. The company is attempting to blend human lawyers with AI-driven workflows to build scalable legal infrastructure for small businesses. However, analysts have raised concerns about AI-native competitors and market size constraints. The AI agent registration puts LegalZoom into an open, verifiable identity standard, but the company faces challenges with rising customer churn in bundled subscriptions. LegalZoom's narrative projects $876.4 million revenue and $72.3 million earnings by 2028, requiring 7.5% yearly revenue growth. Some analysts previously forecast $921 million in revenue and $75.5 million in earnings.

PR Newswire
Apr 2nd, 2026
LegalZoom partners with GoDaddy to certify AI agent through open web standard

LegalZoom has partnered with GoDaddy to support the open agentic web by registering its first AI agent through Agent Name Service (ANS), an open standard for verifying AI agents. The LegalZoom agent is a Model Context Protocol server that integrates legal services into AI assistants like Anthropic's Claude. ANS uses domain name system and public key infrastructure certificates to assign each AI agent a unique, verifiable identity. GoDaddy developed the first public implementation, GoDaddy ANS, allowing anyone to publish and verify agents. The system provides cryptographic proof of an agent's origin, making it discoverable and verifiable across the open web. LegalZoom's agent enables users to connect with attorneys, scan legal documents and manage consultations. The partnership aims to establish trust and accountability in the rapidly expanding AI agent ecosystem.

The Cullman Times
Mar 24th, 2026
Rasa Legal appoints former LegalZoom President Frank Monestere to board as it expands nationwide.

Rasa Legal appoints former LegalZoom President Frank Monestere to board as it expands nationwide. PR Newswire Today at 6:17am PDT Industry veteran joins board as company accelerates efforts to expand access to justice through technology SALT LAKE CITY, March 24, 2026 /PRNewswire/ - Rasa Legal, a mission-driven legal technology company making it simple and affordable for eligible people to clear their criminal records, today announced that Frank Monestere has joined its Board of Directors. Monestere previously served as President and COO of LegalZoom, where he helped scale the company's legal services platform into a national leader serving millions of customers. At Rasa Legal, he will advise on scaling operations and technology as the company expands nationwide. Founded by attorney and access-to-justice advocate Noella Sudbury, Rasa Legal has helped more than 26,000 people learn what is on their criminal record and determine eligibility for sealing and expungement under state law. To date, over 5,000 records have been successfully cleared since the platform launched in late 2022. "Rasa Legal is a true access to justice company, addressing one of the most overlooked barriers to economic opportunity in America," said Monestere. "What impressed me most is how thoughtfully the company is using technology to simplify a complex legal process. I'm excited to help scale this model nationally while ensuring operational efficiency." "Frank helped build one of the most recognizable and scalable legal services companies in the country," said Sudbury. "His experience navigating rapid growth will be invaluable as we expand Rasa's platform and impact across America." Monestere joins a growing group of Rasa Legal team members who previously held leadership roles at LegalZoom, including Athens McLaughlin III, who served as Senior Director of Sales, Cheyenne Gabourel-Moseley, former Director of Operations for LegalZoom Legal Services, and Chase Hertel, a Principal on the company's Attorney Services team. 1 in 3 Americans have criminal records, which can create barriers to employment, housing, and education, even when individuals are legally eligible for clearance. Rasa's platform leverages technology to make the process faster, simpler, and more affordable, enabling more people to leave their past behind and build a new life. About Rasa Legal Rasa Legal is a mission-driven legal technology company dedicated to making the process of clearing a criminal record simple and affordable for everyone. Through innovative tools and a streamlined legal process, Rasa's lawyers provide criminal record sealing and expungement services in Pennsylvania, Utah, and Arizona. For more information, or to check eligibility, visit rasa-legal.com. SOURCE Rasa Legal This is a paid placement. For further inquiries, please contact PR Newswire directly.

Yahoo Finance
Mar 19th, 2026
LegalZoom shares plunge 42% in six months as long-term revenue growth lags despite strong subscription growth

LegalZoom's stock has fallen 42.4% over the past six months to $6.31 per share, now trading at 4.9× forward EV/EBITDA. The online legal services platform, founded by lawyer Robert Shapiro, shows mixed signals for investors. Positively, LegalZoom's subscription units grew 12.5% annually over two years to 1.94 million, whilst average revenue per user surged 52.9% over the same period, indicating strong platform engagement and monetisation. However, the company's three-year revenue growth of 6.8% compounded annually lags behind the consumer internet sector. The combination of impressive user metrics alongside modest long-term revenue growth presents a nuanced investment case following the recent share price decline.

LegalZoom
Mar 19th, 2026
LegalZoom launches free ai-powered Grant Finder to help small businesses discover critical funding.

LegalZoom launches free ai-powered Grant Finder to help small businesses discover critical funding. New tool simplifies the search for business grants, helping entrepreneurs identify funding opportunities faster March 19, 2026 MOUNTAIN VIEW, Calif. - March 19, 2026 - LegalZoom.com, Inc. (Nasdaq: LZ), America's #1 online legal services company, today announced the launch of Grant Finder, an AI-powered tool that helps small business owners discover funding opportunities they may have otherwise missed. Access to capital remains one of the biggest challenges entrepreneurs face today. While thousands of grants exist across government and corporate programs, finding relevant opportunities can take hours of manual research, often leading founders to outdated listings, irrelevant programs, and resources locked behind paywalls. LegalZoom's Grant Finder simplifies this process by helping entrepreneurs quickly identify grant programs tailored to their business - no sign-up or payment required. Users can simply describe their business and funding needs in natural language, and Grant Finder returns a curated list of opportunities matched to their company's industry, location, and other key characteristics. "Small business owners are launching at record rates, but they are doing so in an environment where access to capital is increasingly challenging and traditional funding tools are failing to keep pace," said Aaron Stibel, LegalZoom Chief Business Officer & Chief Customer Officer. "Grant Finder reflects our commitment to removing barriers to success by combining the power of AI with a genuinely free resource that helps entrepreneurs discover funding opportunities without taking on debt or giving up equity." The timing of the launch reflects a growing wave of entrepreneurship across the United States. According to the U.S. Census Bureau, non-seasonally adjusted new business applications reached 505,240 in February alone, about a 14 percent increase from the prior year, while LinkedIn reports that the number of people adding "Founder" to their profile has surged 69 percent over the last year. Despite this surge in entrepreneurial activity, access to funding remains a critical obstacle. Cash flow issues, including lack of funding, account for 82 percent of small business failures. LegalZoom's own data reveals that 63 percent of nonprofits formed through the platform cite fundraising help as their top need, with 39 percent identifying grant funding as a primary indicator of success. By combining advanced AI with a free, easy-to-use tool, LegalZoom's Grant Finder aims to help entrepreneurs spend less time searching for funding and more time building and growing their businesses. The launch marks another step in LegalZoom's broader mission to support entrepreneurs at every stage of their journey - from forming a business to navigating ongoing legal, compliance, and operational needs. Visit LegalZoom today to try Grant Finder for free. About LegalZoom. LegalZoom is a leading online platform for legal services, transforming how individuals and small businesses navigate the legal system. By combining intuitive technology with access to experienced attorneys - whether through its vast independent attorney network or its own law firm - LegalZoom offer the tools and guidance people need to confidently manage everything from business formation and compliance to intellectual property protection and ongoing business management and legal support. As AI reshapes how legal work gets done, LegalZoom is at the forefront of the human-in-the-loop approach, ensuring that the speed and efficiency of AI is always backed by the judgment and accountability of qualified professionals. With over two decades of experience and millions of customers served, LegalZoom helps individuals and small businesses navigate legal needs with confidence. For more information, please visit www.legalzoom.com. Press releases February 24, 2026 Press releases August 5, 2025 Press releases June 4, 2025

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