M

Marriott International

Manages and franchises hotels around the world

Revenue Manager

Business OperationsConfirmed live in the last 24 hours
Full-timeSouth AfricaNo salary listedIn-person

About the Job

Requirements

  • A two-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or a related major.
  • Three years of experience in the revenue management discipline.
  • Ability to develop constructive, cooperative working relationships and maintain them over time; develop and manage internal stakeholder relationships; and support managed and franchise owners and operators at all business levels.
  • Knowledge of job-relevant issues, products, systems, and processes.
  • Ability to support the execution of a predetermined strategy.
  • Ability to inform and update team members in a timely manner.
  • Ability to generate and provide accurate, timely reports and presentations.
  • Analytical and critical-thinking ability to gather and organize information logically and systematically.
  • Intermediate or higher mastery of Microsoft Excel and PowerPoint, and ability to use the internet for job-related searches and information.
  • Proficiency with Microsoft Office applications.
  • Ability to understand spoken information and ideas.
  • Effective writing appropriate to the audience.
  • Mathematical ability to solve problems and perform basic arithmetic quickly and accurately.
  • High proficiency in spoken and written English, including reading.
  • Legal right to work in South Africa at the time of application.

Responsibilities

  • Manage day-to-day revenue-management requirements for a flexible portfolio of RMS-supported hotels during the Power of M transition.
  • Provide temporary business-as-usual coverage for hotels whose dedicated Revenue Manager is completing Power of M deployment activities.
  • Deliver agreed Core Deliverables, including pricing, inventory management, forecasting, performance analysis, reporting, and hotel communication.
  • Adapt to changing portfolio assignments, hotel priorities, and deployment waves, ensuring clear handovers and continuity of service.
  • Communicate closely with the dedicated Revenue Manager and RMS leadership, promptly escalating material commercial risks, hotel concerns, and support requirements.
  • Prepare and support sales strategy meetings, weekly strategy packs, forecasts, performance critiques, and other routine RMS deliverables for assigned hotels.
  • Accurately execute revenue strategies, promotions, programs, and packages within required deadlines.
  • Build relationships with hotel leadership teams and provide consistent revenue-management guidance throughout the coverage period.
  • Use technical knowledge, judgment, and established RMS processes to resolve standard business requests and support commercial outcomes.
  • Support structured portfolio handovers as hotels enter or leave Power of M transition activity.
  • Perform other duties appropriate to the fixed-term transition-support role as directed by the RMS EMEA Leadership Team.
  • Provide assigned hotels with day-to-day revenue-management support, communicating pricing, competitive positioning, inventory controls, and restrictions in line with agreed strategy and Core Deliverables.
  • Use Marriott revenue-management systems and tools to maximize revenue and profit for transient and group segments, as required by agreed Core Deliverables.
  • Prepare sales strategy meeting agendas and supporting documentation.
  • Conduct Sales Strategy meetings with the General Manager and key property staff to explain and evaluate pricing and inventory strategies, and develop and implement strategies with the General Manager to maintain or increase hotel RevPAR.
  • Analyze competitive performance using market-share tools and share recommendations for improvement with hotel teams.
  • Conduct remote system-diagnostic audits and provide recommendations.
  • Train team members at contracted properties and clarify hotel responsibilities.
  • Execute pricing through High Performance Pricing, including promotions, programs, and packages; ensure compliance with and participation in company promotions and digital channels; and complete setup in HPP and eFast.
  • Evaluate retail rates through One Yield’s Retail Pricing Optimizer and update them based on demand, product, or competitive-positioning changes.
  • Ensure retail price parity across booking channels and timely implementation of hotel sales strategies in reservation and inventory systems.
  • Escalate technical questions about reservation and property-management systems to the appropriate support desk in a timely manner; assist hotels with pricing and provide input on business-evaluation recommendations when required by assigned Core Deliverables.
  • Perform ad hoc revenue tasks and analysis as directed by the RMS Senior Leadership team.
  • Coordinate strategies between group sales offices when required by assigned Core Deliverables.
  • Conduct analysis required to maximize room revenue and profit in line with agreed service deliverables.
  • Analyze reports and available information to make long-term pricing recommendations, focusing on brand initiatives.
  • Critique weekly and monthly property performance for transient and group segments at assigned hotels.
  • Prepare, communicate, and critique weekly and monthly room projections in line with agreed service deliverables.
  • Accurately execute inventory-management tasks.
  • Use demand forecasts and relevant data to determine, implement, and control selling strategies.
  • Drive compliance with and participation in company promotions and digital channels.

Desired Qualifications

  • Multi-language capability is a bonus.
  • Knowledge of Marriott systems (MARSHA, Opera PMS, Opera S&C, HPP, MarRFP, eFast, MRDW, and One Yield) is advantageous but not required.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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