Envision Employment Solutions

Distribution Operations Manager

Operations & LogisticsConfirmed live in the last 24 hours

Full-timeEl Sheikh Zayed City, Giza Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

At least 10 years of experience in vendor management, field operations, or kiosk, ATM, or self-service network management.
Experience managing third-party service providers and holding vendors to service-level agreements.
Strong operational coordination skills across multiple locations or sites.

Responsibilities

Manage Point vendors and hold them accountable to contracted service-level agreements.
Oversee Point deployment, installation, and decommissioning strategy across locations.
Own Point network performance reporting and flag issues to the Banking Operations Director.
Manage Point-related incident escalations and ensure timely resolution.
Ensure Points operate in compliance with regulatory and internal standards.
Maintain oversight of documentation on Point locations, contracts, and vendor performance.
Coordinate with Technology, Infrastructure, Compliance, and Risk teams on network issues.
Manage and develop the L1 Operations Analyst.

Desired Qualifications

Familiarity with kiosk, ATM, or self-service terminal operations.
Experience in financial services or regulated environments.

Distribution Operations Manager

Envision Employment Solutions · El Sheikh Zayed City, Egypt · Full-time · Posted 2026-08-26

Workplace: on_site

Department: Banking Operations

Description

Envision Employment Solutions is currently looking for a Distribution Operations Manager for one of our partners, a leading Digital Bank!

THE ROLE

You run the network that puts the bank within physical reach. Every Point deployed, every vendor keeping it running, every incident that takes one offline comes through the operation you lead, and how well you manage it decides whether the network is there when customers need it. In a bank built digital first, the Points are where it still shows up in person, and you're the one who keeps that promise.

WHAT YOU’LL DO

Manage and hold Point vendors accountable to contracted SLAs
Oversee Point deployment, installation, and decommissioning strategy across locations
Own Point network performance reporting and flag issues to the Banking Operations Director
Manage Point related incident escalations and ensure timely resolution
Ensure Points operate in compliance with regulatory and internal standards
Maintain oversight of documentation on Point locations, contracts, and vendor performance
Coordinate with Technology, Infrastructure, Compliance & Risk teams on network issues
Manage and develop the L1 Operations Analyst

WHAT WE’RE LOOKING FOR

10+ years in vendor management, field operations, or kiosk/ATM/self-service network management
Experience managing third-party service providers and holding vendors to SLAs
Strong operational coordination skills across multiple locations or sites
Familiarity with kiosk, ATM, or self-service terminal operations preferred
Experience in financial services or regulated environments preferred

YOU’LL THRIVE HERE IF YOU

You'd rather fix a vendor's recurring failure than log another ticket about it
You treat network uptime as a promise to the customer, not a KPI on a dashboard
You can coordinate across locations and teams without losing sight of the details
You want to build the network that makes a digital bank feel physically real

Apply

Apply at Envision Employment Solutions

About the Company

Envision Employment Solutions

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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