Associate Director of Programs - Outreach Services

JR 5878
Associate Director of Programs
Los Angeles, CA 90004
Salary: $77,782.00 - $95,633.00 annually
Pay Frequency: 24 Pay Periods Per Year
Full Time Monay thru Friday 7:00am to 3:30pm
Non-Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Outreach Services team as the Associate Director of Programs at the RHC location.

ABOUT PATH
Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 

ABOUT OUR TEAM
We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services. Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved well-being beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large.

ABOUT THE JOB
As part of the Outreach Services team, the Associate Director works under the supervision of the director to oversee programmatic operations. They will lead, direct, and supervise program managers, team supervisors, and direct service staff. In collaboration with the Director, the AD supports with monitoring and designing programs, including developing budgets, contributing to grant proposals, developing programmatic workflows, program evaluation, and financial reporting. The AD is a role model and coach who demonstrates a client centered, collaborative approach by providing exceptional leadership, organization, and project management skills. They will effectively engage with high-level stakeholders, support staff meeting their full potential, and be committed to social justice.

Position Responsibilities include: 

• Under the guidance of the department director, oversee all aspects of program operations.
• Provide direct supervision to program managers and team supervisors who oversee the teams.
• Ensure adherence to funding source contracts and performance standards; prepare written reports on program activities as assigned and as required by funding sources.
• Provide leadership that reflects organizations' mission, vision, and values to internal and external stakeholders
• Ensure appropriate data collection and reporting as required by funders, government entities, and agency senior management
• Prepare progress and performance reports for internal and external communication.
• Assist in interviewing, hiring, and training employees; planning and scheduling/assigning ongoing workload assignments, setting and adjusting work to be accomplished by staff; adjusting program and project priorities; and preparing schedules for work completion.
• Maintain effective relations with partners and help in the development and management of key strategic partnerships.
• Work collaboratively with PATH Operations, HR, Finance and Program departments 
• Oversee employee performance evaluations, conduct regular and routine supervision meetings, ensure timely review and management of timesheets and attendance issues in a consistent manner, provide recognition and corrective action as needed, address concerns, and facilitate problem resolutions.
• Represent the company in employment-related matters as part of supervisory responsibilities, including participation in court proceedings, unemployment hearings, and other relevant legal or regulatory processes.
• Attend and actively engage in all required training sessions as assigned by the company and apply learned skills and knowledge to daily tasks and responsibilities.
• Attend and actively engage in all required staff meetings and events on and off-site (when applicable). 

WHAT YOU BRING
We’re looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

• Six (6) years of experience in healthcare, case management, homeless services or working with vulnerable populations.
• Two (2) years of supervisory experience in homeless services or related social services field strongly preferred. 

MINIMUM QUALIFICATIONS

• Four (4) years of experience in healthcare, case management, homeless services or working with vulnerable populations.
• One (1) year of supervisory experience in homeless services or related social services field.

MANDATORY REQUIREMENTS
Regardless of qualifications, candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: 

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage