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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Insurance Advisor - Sales & Service

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeToronto, ON, CanadaNo salary listedIn-person

About the Job

Requirements

  • At least 1 year of experience in a broker or advisor role is required.
  • A RIBO license is required.
  • Experience with personal lines insurance products and the claims process is required.
  • Written and verbal communication skills are required.
  • Attention to detail and flexibility in managing multiple clients at a time are required.
  • The candidate must be self-motivated and able to work in a fast-paced environment.

Responsibilities

  • Assist prospective insurance clients provided by APOLLO.
  • Assess potential clients' needs and advise them on coverage requirements.
  • Engage with prospective clients to convert insurance requests into customers.
  • Support clients through information gathering, quoting, and binding to provide a timely, seamless experience.
  • Recommend operational improvements to improve the customer experience.
  • Provide feedback and insights to enhance product offerings.
  • Service APOLLO's book of business and provide customer service through live chat, email, and phone.
  • Ensure clients understand policy coverage and exclusions through clear communication.
  • Maintain the current customer base by delivering service with a strong sense of ownership.
  • Report new claims and guide clients through the claims process empathetically.
  • Understand APOLLO products and help clients with questions, policy changes, and inquiries.
  • Work shifts within APOLLO Agency's operating hours of 9 a.m. to 7 p.m. EST, Monday through Friday.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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