Senior Manager - Platform Safety & Digital Policy, Public Policy

Responsibilities

The Government Relations and Public Policy Europe team represents the company with institutions, national governments, think tanks, and civil society across the region. We build trusted relationships and help policymakers understand how our products work and the safeguards behind them. Europe is where many of the world's most consequential digital rules on data sovereignty, privacy, and online safety are being written, often setting precedent that other jurisdictions follow. You will be in the room for policy debates that set global precedent, shaping how regulation lands and how the company operates for users and creators across the region. We are seeking a dynamic Senior Manager, Platform Safety & Digital Policy to join our growing Government Affairs team in Brussels. In this critical role, you will be at the forefront of navigating the complex EU regulatory landscape, shaping how TikTok engages with emerging digital safety legislation, content moderation frameworks, and platform accountability regimes. You will serve as a trusted advisor to internal stakeholders and an external ambassador for TikTok's commitment to user safety. The ideal candidate combines deep policy expertise with hands-on Brussels public affairs experience, sound political judgment, and a proactive approach to identifying risks and opportunities in a rapidly scaling global business. Your ultimate goal: support a trusted, safe online experience for hundreds of millions of users across Europe. Key Responsibilities Policy Expertise & Intelligence - Develop and maintain a deep, current understanding of TikTok's online safety policies, content moderation practices, and Trust & Safety operations; - Monitor and analyse emerging policy trends, EU legislative developments, and regulatory initiatives in digital safety and content regulation (e.g., DSA, AI Act, CSAM regulation, Terrorist Content Online Regulation) as they relate to a video-sharing platform; - Translate complex regulatory developments into clear, actionable insights and recommendations for senior internal stakeholders across Public Policy, Trust & Safety, Legal, and Product teams. Advocacy & Position Development - Lead the development of TikTok's public policy positions on platform safety and digital policy, ensuring alignment with the broader business and regulatory strategy; - Design and execute evidence-based advocacy campaigns in Brussels that advance TikTok's policy objectives and demonstrate our commitment to user safety; - Organise and convene high-impact events, roundtables, and briefings with policymakers, civil society, and industry peers. Stakeholder Engagement & Relationship Building - Build and maintain world-class relationships with key EU institutional stakeholders, including Members of the European Parliament, European Commission officials, Council working party members, permanent representations, and influential think tanks; - Cultivate strategic partnerships with business associations, civil society organisations, and academic institutions to amplify shared policy goals; - Manage and coordinate relationships with external agencies, consultants, and trade associations to ensure cohesive, effective advocacy delivery. Cross-Functional Collaboration & Risk Management - Act as a bridge between the Brussels policy environment and TikTok's global teams, ensuring that product, engineering, and Trust & Safety teams understand EU regulatory expectations and timelines; - Support crisis preparedness and rapid response efforts on platform safety issues, working closely with Communications and Legal teams; - Contribute to regulatory compliance narratives and transparency reporting aligned with EU requirements.

Qualifications

Minimum Qualifications - Significant experience working in public affairs in Brussels, with a proven track record of engaging EU institutions on digital policy or related regulatory matters; - Excellent understanding of EU regulatory and policy issues impacting video-sharing platforms in the areas of digital safety, content moderation, and online content regulation — an understanding of the e-commerce or marketplace sector is a plus; - Strong, established contact network in Brussels across the EU institutions and the broader stakeholder community (think tanks, civil society, trade associations); - Excellent written and oral communication skills, with the ability to distil complex policy issues into clear, persuasive narratives for both political and corporate audiences; - Positive, solution-oriented mindset with a can-do attitude and the ability to thrive in a fast-paced, evolving environment; - A self-starter who can work independently with minimal direction, while also highly valuing collaboration and relationship-building with teammates and cross-functional colleagues. Preferred Qualifications - Professional experience working with or within digital content, video-sharing, or social media platforms, including familiarity with Trust & Safety operations and content moderation at scale; - Multilingual capabilities (French and/or Dutch; additional EU languages are a strong asset) given the locality and nature of the work; - Direct experience engaging with the EU Commission's DSA enforcement activities, Code of Practice on Disinformation, or equivalent regulatory frameworks; - Demonstrated ability to manage complex, multi-stakeholder campaigns with measurable policy outcomes.

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