AI and Innovation in ServiceNow Analyst Intern

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
 

With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.
 

“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

Internship – AI and Innovation in ServiceNow Analyst

Artificial Intelligence is transforming the way organizations work, automate processes, and deliver services. At Lombard Odier, we are exploring how AI can create concrete value for our employees and business teams.

As an AI and Innovation in ServiceNow Analyst within the ServiceNow Center of Excellence, you will help identify, test, and promote innovative AI-powered solutions. This is a unique opportunity to gain hands-on experience with one of the world's leading enterprise platforms while working at the intersection of AI, automation and digital transformation.

YOUR ROLE

• Explore the latest AI capabilities available within the ServiceNow platform and stay up to date with emerging innovations.
• Identify opportunities where AI can improve processes, automate tasks and enhance the employee experience.
• Contribute to AI experiments, proofs of concept and pilot initiatives.
• Support the design, testing and evaluation of AI-powered solutions and AI Agents.
• Create practical documentation, presentations, and knowledge-sharing materials.
• Analyze adoption, user feedback, and key performance indicators to help maximize business value.
• Work closely with Technology & Operations teams to turn innovative ideas into impactful solutions.

YOUR PROFILE

• Currently pursuing a Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, Information Systems, Business Technology or a related field.
• Strong interest in AI, Generative AI and emerging technologies.
• Exposure to or interest in ServiceNow or other enterprise platforms will be highly appreciated.
• Knowledge of workflow automation or process improvement will be highly appreciated.
• Experience using AI tools and Copilot will be highly appreciated.
• Curious, analytical, eager to learn, strong problem-solving and critical-thinking skills.
• Able to communicate complex topics in a simple and structured manner.
• Comfortable collaborating with both technical and non-technical stakeholders.
• Organized, proactive and able to work independently.

• Fluent in English, ideally in French too.

WHAT YOU WILL GAIN

• Hands-on experience with cutting-edge AI and automation technologies.

• Exposure to AI Agents, Generative AI and enterprise-scale digital transformation projects.
• The opportunity to work alongside experienced architects and platform specialists.
• Practical experience identifying, testing, and deploying innovative AI use cases.
• Insight into how AI solutions are evaluated, governed, and adopted within a leading financial institution.
• The chance to make a tangible contribution to Lombard Odier's AI journey and future ServiceNow roadmap.

Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.

As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.

It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.