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Teleperformance Spain

Runs multilingual customer support and sales services

Inside Sales Representative - Digital Advertising

Account ExecutivePosted on Nov 11
Full-timeBarcelona, Spain€21k - €24k

About the Job

Requirements

  • C2 level of English, both written and spoken.
  • At least 15 months of experience in sales, recruiting, or another similar customer-facing role.
  • Strong organizational and communication skills.
  • Ability to manage tasks independently and meet deadlines.
  • Familiarity with Google Docs, Google Sheets, or Microsoft Office.
  • Teamwork experience.
  • Awareness of home services industries.

Responsibilities

  • Work on outbound leads to acquire new advertisers for Local Services Ads.
  • Advise clients on their digital advertising strategy.
  • Work toward individual sales targets as part of a larger sales team responsible for increasing the client customer base across EMEA.
  • Achieve a minimum number of phone calls and/or emails per day.
  • Qualify leads and support pipeline management.
  • Understand client needs and recommend relevant solutions.
  • Assist with onboarding and verification processes.
  • Learn regional onboarding requirements and support clients accordingly.
  • Help collect and submit necessary documentation.
  • Escalate issues through proper channels.
  • Work effectively in a fast-paced, team-oriented environment.

Desired Qualifications

  • Bachelor's degree in Business.
  • Experience working in a team environment.
  • Familiarity with home services, such as plumbing, locksmiths, or electrical services.
  • Process excellence: systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
  • Collaboration: working effectively with others and sharing ideas and resources to achieve common goals.
  • Communication: exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
  • Emotional intelligence: understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.
  • Open-mindedness: considering and appreciating diverse perspectives and ideas to foster collaboration.
  • Critical thinking: evaluating information and arguments to make informed and effective decisions based on data insights.
  • Solution orientation: approaching problems and challenges with a focus on finding practical and effective solutions.
  • Entrepreneurship: having an innovative, creative, proactive, and risk-taking approach to problem-solving and identifying opportunities.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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