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Wabtec

Develops electric locomotives and digital solutions

Servicetechniker - Customer Service

Equipment Field ServiceUpdated on Nov 9
Full-timeSchaffhausen, SwitzerlandNo salary listed

About the Job

Requirements

  • A completed apprenticeship as a refrigeration systems mechanic (EFZ) is ideal. Applicants trained as industrial mechanics or mechatronics technicians must have a refrigeration-agent handling authorization and experience in this field.
  • Ensure high customer satisfaction through a service-oriented and flexible working approach.
  • Work independently and proactively, with strong personal organization.
  • Have good knowledge of the Microsoft Office suite.
  • Have very good German and good English; additional languages are an advantage, such as French for western Switzerland.
  • Hold a Category B driver's license.

Responsibilities

  • Independently plan, coordinate, and perform preventive maintenance and inspections, repairs, restoration work, and optimization at customer sites.
  • Prepare and maintain technical documentation and maintenance plans for air-conditioning units.
  • Conduct fault analyses and initiate preventive measures.
  • Help develop and establish workflows, processes, and instructions.
  • Complete administrative work, including filling out work and fault reports and maintaining system documentation.
  • Safely handle refrigerants classified as dangerous goods, including their use, storage, transport, and disposal in accordance with applicable environmental protection regulations.

Desired Qualifications

  • Additional languages, such as French for western Switzerland, are an advantage.

About the Company

Wabtec

Develops electric locomotives and digital solutions

Wabtec provides transportation solutions by designing and producing electric locomotives and related services for freight railroads, transit authorities, and industrial operators. Its flagship product, the FLXdrive, is a 100% battery-electric locomotive with a battery pack over 7 megawatt-hours that cuts fuel use and emissions, while the company also sells traditional locomotives, aftermarket services, and digital solutions to optimize operations. Wabtec differentiates itself through a fully electric propulsion option paired with value-added digital tools and manufacturing techniques like mixed-reality work processes, aiming to improve efficiency and sustainability across rail networks. The company’s goal is to make rail transport more efficient and eco-friendly by delivering reliable locomotives, ongoing maintenance, and advanced software and digital capabilities that help customers run greener, lower-cost operations.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1872

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