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Novella Infusion

Outpatient infusion care provider

Medical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 11
Part-timeEast Providence, RI, USA$21.49 - $23.76 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Familiarity with medical terminology and basic healthcare procedures is required.
  • Ability to work in a fast-paced environment while maintaining professionalism is required.

Responsibilities

  • Prepare and process lab samples, ensuring proper labeling and documentation.
  • Manage patient referrals to specialists, coordinate follow-ups, and keep patients informed.
  • Monitor medical and office supplies, place orders, and ensure proper storage.
  • Greet and assist patients during check-in and check-out, verify insurance, and collect payments.
  • Accurately document findings, appointments, and updates in the electronic medical record system.
  • Answer phone calls, respond to inquiries, and relay messages to appropriate personnel.

Desired Qualifications

  • Certification in medical assisting or healthcare administration is a plus.
  • Previous experience in a healthcare administrative or medical assistant role is preferred.
  • Proficiency in electronic medical record systems and other office software.
  • Ability to handle multiple tasks efficiently while maintaining attention to detail.
  • Ability to provide friendly, compassionate patient care.
  • Strong interpersonal and verbal communication skills for working with patients and team members.

About the Company

Novella Infusion

Outpatient infusion care provider

Novella Infusion is an operator of outpatient infusion centers. The company coordinates prescribed infusion therapy, clinical monitoring, scheduling, prior authorization, and patient support for chronic and complex conditions. It serves patients, referring clinicians, health plans, and specialty-care partners. Its operating model centers on local treatment centers supported by clinical, access, pharmacy, and administrative teams. Teams work across nursing, advanced practice care, pharmacy coordination, patient access, scheduling, billing, and operations. The organization combines specialty healthcare expertise with practical delivery for patients and referring providers.

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