Dispatcher

Dispatcher

Same Day Water Heaters · Dallas, United States · Full-time · Posted 2026-10-02

Workplace: on_site

Department: Permitting, Dispatch, and Bookkeeping

Description

Join a fast-growing team where customer service, teamwork, and fun come first! 

We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless. 

💼 What You’ll Do 

• Receive and dispatch service installation orders 

• Coordinate with field teams, technicians, and subcontractors 

• Resolve customer inquiries and escalated issues 

• Schedule and prioritize jobs based on urgency, skills, and location 

• Maintain accurate logs, records, and communications 

• Support smooth operations and handle multiple tasks efficiently

Requirements

✅ What We’re Looking For 

• Availability to work weekends, the schedule will be Saturday-Wednesday 9am-6pm

• Excellent communicator (oral and written) 

• Strong multitasking and time management skills 

• Calm under pressure with sound decision-making abilities 

• Proficient in basic computer use and data entry 

• High School diploma or equivalent 

• Flexibility to cover varying shift times is essential to meet operational needs.
• Ability to work overtime as needed

Benefits

🎁 Why Join Us? 

• Starting hourly pay $19.00

• Bi-weekly pay + overtime opportunities 

• Paid Time Off (PTO) 

• Benefits- Medical, Dental, Vision, Life Insurance

• Advancement opportunities 

• Casual dress & comfortable office environment 

• Discretionary bonuses & incentives 

We’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you!

Apply

Apply at Same Day Water Heaters

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