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Genuine Parts Company

Distributes automotive and industrial replacement parts

Internal Sales Representative

Account ExecutiveConfirmed live in the last 24 hours
Full-timeCromwell, New ZealandIn-person

About the Job

Requirements

  • Experience in customer service, internal sales, or a similar role.
  • Strong written and verbal communication skills.
  • A positive, reliable, and proactive approach to work.
  • Strong time-management, problem-solving, and prioritisation skills.
  • Ability to work independently and collaboratively within a team.
  • Confidence using Microsoft Office and customer relationship management systems.
  • Demonstrated commitment to workplace health and safety.
  • Ability to assist with occasional manual handling, including lifting up to 5 kg.
  • Must be a New Zealand citizen or hold relevant work visa status.

Responsibilities

  • Provide product support to a diverse customer base.
  • Provide front-counter customer service and answer and process customer enquiries and orders by phone, email, and counter sales.
  • Perform some warehouse duties, including picking and packing customer orders and making local deliveries when required.
  • Develop customer relationships to ensure the branch is the supplier of choice.
  • Assist in developing and implementing showroom promotional activity to drive counter sales.
  • Manage customer enquiries and orders while building strong, long-term relationships.
  • Work closely with the Branch Manager, sales team, and wider company network to ensure customer requirements are met accurately and on time.
  • Foster and maintain trusted relationships across all levels of the business and support and add value to the store network, managers, and leaders.

About the Company

Genuine Parts Company

Distributes automotive and industrial replacement parts

Genuine Parts Company is a global distributor of automotive and industrial replacement parts, organized into two main segments: Automotive Parts Group and Industrial Parts Group. It sells high-quality replacement parts and value-added solutions through a network of over 10,700 locations across 17 countries, serving automotive repair shops, industrial manufacturers, and other service providers. Parts and solutions are delivered via its extensive distribution network, built on strong supplier relationships, and revenue comes from the sale of parts and related services. The company’s scale and multi-country presence differentiate it from competitors, enabling it to meet a wide range of customer needs. Its goal is to provide reliable replacement parts and related services worldwide by leveraging its large distribution footprint and supplier partnerships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1925

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