Security Officer Dispatch Incident Prioritization

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Incident Prioritization in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatcher supporting a financial institution, you will coordinate communications, monitor systems and activity, document incidents, and help direct responses to security-related needs. You will serve as a reliable point of contact for employees, visitors, and responding personnel while delivering exceptional customer service. Join Allied Universal, where teamwork, integrity, innovation, and a caring culture put people first.

Position Type: Part Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeMon02:00 PM - 06:00 PMTue02:00 PM - 06:00 PMWed02:00 PM - 06:00 PMThur02:00 PM - 06:00 PMFri02:00 PM - 06:00 PMDayTimeWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities within a financial institution location.
• Receive, prioritize, and dispatch calls for service, alarms, and incident notifications to appropriate personnel in a timely, professional manner.
• Monitor communications systems, cameras, alarms, and access-related activity, and document observations and incidents according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site personnel and emergency responders as needed.
• Maintain accurate dispatch logs, incident reports, and shift communications while helping to deter unauthorized activity through timely notification and coordination.

Minimum Requirements:

• Possess 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• Be comfortable using a computer or tablet, preferred.
• Possess CPR and First Aid certification, preferred.
• Possess customer service experience, preferred.
• Possess access control and badge experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1741235