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Capgemini

Global consulting, technology services, outsourcing

Abl – Trainee

IT Service Desk & End User SupportPosted on Nov 10
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • A completed bachelor's degree or engineering degree in Information Technology, Systems, Computing, Informatics, or a related career is required; all credits must be completed with no pending courses. Being graduated or in the process of graduating is a plus.
  • Intermediate English proficiency is required for reading, writing, and understanding technical documentation.
  • Basic knowledge of object-oriented programming in languages such as Java, C#, Python, or C++ is required.
  • Basic knowledge of relational and non-relational databases, including SQL queries, is required.
  • Availability to participate in a training and professional development program is required.

Responsibilities

  • Provide basic technical support to internal users and assist with resolving IT incidents.
  • Participate in technology projects in collaboration with development, infrastructure, or systems analysis teams.
  • Test and validate applications, systems, and new functionalities before implementation.
  • Document technical processes and procedures to facilitate operations and knowledge transfer.
  • Analyze and improve technology processes by identifying opportunities for automation and optimization.
  • Collaborate with functional, technical, and business specialists to help develop the implementation and integration of innovative solutions and systems.
  • Contribute responsibly and promptly to customer satisfaction by providing value-added services and products.

Desired Qualifications

  • Basic knowledge of software development methodologies such as Agile/Scrum is desirable.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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