J

Jerry

Shops car and home insurance and handles car care

Inbound Sales Agent - Fintech

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Experience in a high-standard retail, hospitality, or experience-driven environment.
  • Strong active listening skills and the ability to connect naturally with people.
  • Comfort navigating internal tools and insurance platforms while maintaining a warm, fluid conversation.
  • Ability to multitask in a fast-paced environment while maintaining positive, personal customer interactions.

Responsibilities

  • Connect by phone with customers who began their search in the app and establish trust and active engagement.
  • Explain policy details, discounts, and coverage gaps across more than 55 carrier options so customers can select suitable protection for their budgets.
  • Listen to customer concerns, address hesitations patiently, and simplify insurance purchasing.
  • Help customers complete purchases and leave them confident in their coverage.

About the Company

Jerry

Shops car and home insurance and handles car care

Jerry runs an app that shops for car, home, renters, and motorcycle insurance for consumers as a licensed broker, not an insurer, and also tracks car upkeep. It made its name with the car insurance app it launched in 2019, which lines up quotes from many insurers side by side and checks prices again at each renewal. Customers buy a policy in the app, Jerry cancels the old one, and licensed agents answer questions by chat or phone, while insurers pay Jerry a commission on each sale. The app also sends maintenance reminders, flags recalls, gathers repair-shop quotes, and scores driving to earn insurance discounts. Jerry was founded in 2017 through the startup program Y Combinator and is based in Palo Alto, California.

Company size
201-500
Company stage
Series C
Total funding
$251.1M
Headquarters
Palo Alto, CA
Founded
2017

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