IT Support Engineer
Confirmed live in the last 24 hours
Simulmedia

51-200 employees

Data-driven TV advertising and audience engagement platform
Company Overview
Simulmedia stands out as a leading tech partner in the TV advertising industry, offering a comprehensive solution for planning and buying linear, streaming, and gaming ads, powered by data science. Their patented predictive lookalike model, built on years of viewership data, provides a unique competitive advantage, enabling smarter media buying for clients like Mass Mutual and Electrolux. The company's commitment to transparency and flexibility, as evidenced by their Advertiser's Bill of Rights for Transparency in TV, further enhances their industry leadership and fosters a culture of trust and openness.
Data & Analytics

Company Stage

Series E

Total Funding

$86.3M

Founded

2008

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

-10%

1 year growth

-25%

2 year growth

-18%
Locations
Lviv, Ukraine
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
IT & Security
Requirements
  • Bachelor's degree in computer science, information technology, or a related field
  • 5+ years of professional experience in IT support or a related role
  • Strong knowledge of IT hardware, software, and networking
  • Proficiency in Windows and Mac operating systems
  • Experience with cloud services (e.g., G Suite, Office 365)
  • Familiarity with IT security principles and best practices
  • Exceptional communication and interpersonal skills
  • Demonstrated leadership abilities and the ability to work independently
  • Curiosity, creativity, and a passion for staying up-to-date with the latest IT trends
  • Must be able to communicate with U.S based teams
Responsibilities
  • Provide technical support to employees, addressing hardware and software issues, troubleshooting problems, and resolving technical challenges promptly and effectively
  • Manage and maintain hardware assets, including computers, laptops, mobile devices, and peripherals. Install, configure, and update software applications
  • Monitor and maintain network infrastructure, ensuring network connectivity and resolving network-related issues. Administer server systems and services as needed
  • Implement and enforce IT security policies, including data protection, user access controls, and compliance with relevant regulations (e.g., GDPR, HIPAA)
  • Manage relationships with IT service providers, software vendors, and equipment suppliers. Procure IT equipment and software licenses as necessary
  • Maintain comprehensive documentation of IT assets, configurations, and procedures to ensure accurate and efficient support.
  • Lead or assist in IT projects, including hardware and software upgrades, system migrations, and IT infrastructure improvements
  • Provide training and guidance to employees on IT-related topics, best practices, and cybersecurity awareness
  • Collaborate with cross-functional teams, including engineering, product, and operations, to ensure that IT solutions align with business needs
  • Stay current with emerging technologies and IT trends, making recommendations for improving the tech stack and IT processes
Desired Qualifications
  • Ability to work 11 am - 8 pm EEST