Blue Mantis

Provides managed IT, cybersecurity, cloud services

IT Operations Engineer

System Administration +1Updated on Nov 13

Full-timeLos Angeles, CA, USA$120k - $165kIn-person

About the Job

Requirements

Strong experience with Cisco Nexus, Arista, and Meraki switches; Cisco wireless controllers; Windows, Linux, and Unix environments; and the ServiceNow ticketing system.
Hands-on experience with AWS, Azure, O365, VMware, virtualization and containerization technologies, Infoblox, DNS, and vulnerability remediation.
Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto.
Hands-on experience with firewalls, routing protocols, and network monitoring tools such as SolarWinds.
Familiarity with automation tools and scripting.
Demonstrated expertise in a complex, multisite environment.
A bachelor's degree in Computer Science or Information Technology, or equivalent hands-on experience.
CCNA, CCNP (or equivalent), ITIL, and technical certifications in servers and/or cloud are preferred.

Responsibilities

Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
Administer AWS, Azure, and O365 cloud platforms for enterprise workloads and containerization.
Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
Use platforms such as SolarWinds and Datadog to ensure network reliability and performance.
Lead network-related incident resolution, ensure service-level agreements are met, and escalate issues when necessary.
Implement and support secure networking solutions in on-premises and cloud environments.
Create and maintain network documentation, including topology maps and troubleshooting procedures.
Provide game-day support on major holidays when games are played.

Desired Qualifications

Troubleshoot networks in data center environments using Cisco, Palo Alto, Meraki, and Arista technologies.
Use Python, PowerShell, and Bash scripting to automate server and cloud operations.
Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
Knowledge of infrastructure capacity planning and performance tuning.
Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
Familiarity with security best practices, SIEM platforms, and endpoint protection.
Experience with advanced video streaming technologies and content delivery networks.
Familiarity with infrastructure performance tuning and capacity planning.

Blue Mantis is looking to hire a IT Operations Engineer to support multiple customers based in the Los Angeles California area. The ideal candidate will be proficient in supporting various systems and applications, including server and cloud environments, and should also have experience with networking. This team supports a wide array of technologies to meet the needs of our customers’ large enterprise network environments.

- Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance.
- Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization.
- Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure.
- System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance.
- Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary.
- Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments.
- Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting.

Required Skills

Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system.
Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies, Infoblox, DNS, and remediation of vulnerabilities.
Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience.
Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds.
Familiarity with automation tools and scripting
Excellent problem-solving skills with the ability to adapt to dynamic priorities.

Preferred Skills

Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki, Arista)
Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations.
Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments.
Knowledge of infrastructure capacity planning and performance tuning.
Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications.
Familiarity with security best practices, SIEM platforms, and endpoint protection.
Experience with advanced video streaming technologies and CDNs.
Familiarity with infrastructure performance tuning and capacity planning.

Qualifications

Provide game day support on major holidays when games are played.
Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience.
Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred).
Experience: Demonstrated expertise in a complex, multisite environment.

Base Salary Range: $120,000 to $165,000
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of the work being performed by employees in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required.

About the Company

Blue Mantis

Provides managed IT, cybersecurity, cloud services

Blue Mantis delivers security-first IT solutions and services, helping mid-market and enterprise clients modernize their technology. It offers managed services, cybersecurity, and cloud offerings, combined with strategic guidance to help organizations adapt and grow through automation and innovation. The company achieves results by providing end-to-end digital technology services tailored to each client and aligning technology initiatives with business goals. What sets Blue Mantis apart is its 30+ year track record, a security-centric mindset, breadth of capabilities across modernization, security, and cloud, and a broad partner network with more than 1,500 clients across many industries. The goal is to enable clients to move quickly, reduce risk, and drive business growth through ongoing modernization and trusted technology leadership.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Portsmouth, NH
Founded: 1992

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