Assistant Manager

Job Description

Join our dynamic team as an Assistant Manager at our Saint Charles location on 2181 Droste Rd! We're seeking an enthusiastic and detail-oriented leader who is passionate about driving operational excellence and fostering a positive team environment. In this pivotal role, you'll partner with our General Manager to oversee daily operations, mentor team members, and deliver exceptional customer experiences. If you're an organized, goal-oriented professional who thrives in a fast-paced setting and is committed to supporting your team's success, we'd love to hear from you.

• Lead, motivate, and mentor a diverse team of employees, creating a collaborative and inclusive work environment where everyone can thrive
• Oversee daily operations, including staff scheduling, inventory management, quality control, and facility maintenance
• Ensure strict compliance with company policies, procedures, safety standards, and regulatory requirements
• Deliver outstanding customer service by addressing customer concerns promptly, professionally, and with empathy
• Train and develop new team members, providing constructive feedback and supporting their career growth
• Collaborate with the General Manager to analyze performance metrics, implement strategic improvements, and achieve organizational goals
• Manage cash handling, financial reporting, and reconciliation responsibilities with accuracy and transparency
• Maintain a clean, organized, and safe work environment that reflects our commitment to excellence
• Adapt flexibly to changing priorities and manage multiple responsibilities efficiently in a dynamic setting
• Demonstrate analytical thinking to solve problems decisively and implement effective solutions

Qualifications

• Proven leadership and supervisory experience in a fast-paced, customer-focused environment
• Strong communication and interpersonal skills with the ability to connect with diverse team members and customers
• Excellent problem-solving abilities and sound decision-making skills
• Demonstrated customer service orientation with a genuine passion for delivering exceptional experiences
• Proficiency in basic computer skills and point-of-sale (POS) systems
• Experience with inventory management and financial reconciliation
• Knowledge of compliance, safety standards, and best practices in operations
• Valid driver's license with a minimum of 2 years of driving experience
• Clean driving record
• Ability to pass a criminal background check
• Reliable transportation with proof of auto insurance
• Flexible availability, including evenings, weekends, and holidays
• Detail-oriented with exceptional organizational and time management skills
• Ability to multitask, prioritize effectively, and remain resilient under pressure
• Strong training and development capabilities
• High school diploma or equivalent (preferred)
• Previous experience in food service, retail management, or similar operational roles (preferred)

Additional Information

BENEFITS

• Flexible scheduling -- full & part-time positions available
• Competitive wages
• 1 week of PTO
• Paid mileage
• Employee discount on all food items
• Advancement opportunities
• Paid training program

FULL TIME ASSISTANT MANAGER BENEFITS (in addition to above benefits):

• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401K