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West Shore

Buys and manages apartment communities

Apartment Leasing Consultant / Marketing Specialist

Full-TimeUpdated on 10/23/2026
No salary listed
Entry
Florida, USA
In PersonOn-site at an apartment community in Melbourne, Florida; Saturday availability is required.
Real EstateReal Estate Sales

About the job

Requirements
  • Sales or customer service experience, such as in high-end retail, leasing, or hospitality.
  • Must be available to work Saturday.
Responsibilities
  • Meet, greet, and tour leasing prospects.
  • Achieve individual and group leasing targets and communicate opportunities or threats to the Property Manager.
  • Respond quickly and effectively to online rental inquiries.
  • Maintain an in-depth understanding of site leasing trends, traffic patterns, and product availability.
  • Maintain sales and leasing models and the tour route to high standards of cleanliness and maintenance, and communicate problems to the appropriate party.
  • Close the leasing process by requesting applications.
  • Enter correct and complete lead information into software platforms within required timelines.
  • Follow up with prospects by phone, text, or email.
  • Manage the community waitlist and communicate changes to prospects.
  • Warm-call prospects as needed.
  • Complete screening procedures quickly and accurately.
  • Prepare and execute lease agreements and move-in paperwork.
  • Collect funds and move-in-related fees.
  • Put out and bring in model-open signs daily and maintain their appearance.
  • Support customer service efforts at the community.
  • Participate in daily social media engagement and provide weekly and monthly marketing and outreach ideas to drive community traffic during slower seasons.
  • Complete other assigned tasks.

About the company

West Shore buys and manages apartment communities for renters and real estate investors in the United States. Its business centers on multifamily housing, where many households rent separate homes within one apartment community with shared facilities and common spaces. The firm handles investment analysis and financing alongside the day-to-day work of maintaining buildings, leasing homes and serving residents. It earns rental income from the properties it owns, while its corporate team oversees asset management and property-specific improvement projects through the life of each investment. Founded in 2016, West Shore is headquartered in Boston, Massachusetts.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Boston, MA

Founded

2016

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Simplify's Take

What believers are saying

  • Acquisitions have financing behind them: West Shore secured a $600 million loan package in October 2025 covering three purchases.
  • A development path accompanies Melbourne leasing work: West Shore advertises coaching, continued education and promotion from within.
  • Salary comes with commission opportunities: West Shore's Savannah community manager role advertises both pay components.

What critics are saying

  • Growth carries debt obligations: West Shore's October 2025 package refinanced more than $250 million of existing debt.
  • Maintenance extends after hours: West Shore's Bowling Green technicians handle emergencies outside normal working hours and need schedule flexibility.
  • Weekend work accompanies sales targets: West Shore's Melbourne leasing role requires Saturdays and individual and group leasing goals.

What makes West Shore unique

  • Acquisition discipline starts with replacement cost: West Shore seeks properties priced below what comparable construction would cost.
  • Administrative work is centralized: West Shore assigns lease renewals, final statements and ledger adjustments to a portfolio business manager.
  • Operations span a dispersed network: West Shore owns 54 communities totaling more than 18,500 apartments.

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