Innovetive Petcare

Operational support for veterinary practices

Veterinary Practice Manager

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeAustin, TX, USA$57k - $65k /yrIn-person

About the Job

Requirements

Three to five years of experience in a management role, including customer service experience.
Proven leadership experience in a veterinary or medical management setting.
Strong leadership skills, emotional intelligence, and a collaborative mindset.
Exceptional written and verbal communication and organizational skills.
Intermediate computer proficiency with the Microsoft Office Suite and ability to learn practice management software.
Effective delegation and time management skills, with the ability to achieve results through others.
Positive interpersonal skills with staff and clients.
Flexibility, forward-thinking, and passion for innovation and continuous improvement.
A people-first approach that values empathy, inclusivity, and accountability.

Responsibilities

Manage, plan, and coordinate the practice’s overall operations while cultivating a supportive and collaborative team environment.
Partner with the Regional Operations Manager to develop the practice’s long-term vision and goals.
Lead, mentor, and motivate the veterinary team at PAZ East.
Develop the team through regular staff meetings, one-on-one feedback, and annual reviews.
Maintain compliance with organizations such as OSHA and the DEA.
Manage client retention by demonstrating and reinforcing exceptional client service.
Oversee payroll, accounts receivable, pricing, and inventory.
Partner with Hospital Leadership to lead the team, maintain hospital culture, and ensure financial success.
Implement efficient processes while maintaining the practice’s culture of creativity and care.
Foster accountability, communication, and team engagement.
Manage staffing, scheduling, and performance to keep the hospital running smoothly.
Collaborate with veterinarians and Innovetive Petcare leadership to support hospital goals and growth.

Desired Qualifications

A bachelor’s degree in Business or a related field is preferred.
Experience in a practice setting with progressive responsibility is a plus.

A giant, warm hello from PAZ Veterinary – East! ✨

At PAZ, we’re redefining what it means to work in veterinary medicine. Our East Austin location is a vibrant, welcoming space where individuality is celebrated, collaboration thrives, and everyone — pets and humans alike — feels at home. With a unique culture, PAZ East isn’t your typical veterinary clinic — it’s a collective of compassionate professionals who care deeply about their community.

We dream big, love everyone, have fun at work, and excel together. Our mission is simple: to bring comfort to clients and pets — in sickness and in health — through empathy, innovation, and top-tier medical care.

About the Role

We’re seeking a Veterinary Practice Manager to lead our dynamic East Austin team with vision, accountability, and heart. This role calls for someone who’s passionate about both people and pets, thrives in a culture of openness, and knows how to inspire excellence while protecting the vibe that makes PAZ so special.

You’ll guide daily operations, support team development, and drive initiatives that enhance both the client and employee experience — ensuring the highest standards of care and service.

Manage, plan, and coordinate the practice’s overall operations while cultivating a supportive and collaborative team environment
Partner with the Regional Operations Manager to develop long-term practice vision and goals
Lead, mentor, and motivate a compassionate veterinary team at PAZ East
Develop your team through regular staff meetings, one-on-one feedback, and annual reviews
Maintain compliance with organizations such as OSHA and the DEA
Manage client retention by demonstrating and reinforcing exceptional client service
Oversee all financial responsibilities including payroll, accounts receivable, pricing, and inventory
Partner with Hospital Leadership to lead the team, maintain a great hospital culture, and ensure financial success
Implement efficient processes while maintaining our culture of creativity and care
Foster accountability, communication, and team engagement
Manage staffing, scheduling, and performance to keep the hospital running smoothly
Collaborate with veterinarians and Innovetive Petcare leadership to support hospital goals and growth

Bachelor’s degree in Business or a related field preferred
3–5 years of experience in a management role, including customer service experience
Proven leadership experience in a veterinary or medical management setting
Experience in a practice setting with progressive responsibility is a plus
Strong leadership skills with high emotional intelligence and a collaborative mindset
Exceptional communication and organizational skills, both written and verbal
Intermediate computer proficiency (Microsoft Office Suite) and ability to learn Practice
Management Software
Effective delegation and time management skills with the ability to achieve results through others
Positive interpersonal skills with staff and clients; thrives in a team environment
Flexible, forward-thinking, and passionate about innovation and continuous improvement
A people-first leader who values empathy, inclusivity, and accountability
A dash of quirkiness and a love for Austin’s unique energy — because fitting in at PAZ means embracing what makes you, you

About the Company

Innovetive Petcare

Operational support for veterinary practices

Innovetive Petcare partners with veterinary practices to support their growth and professional development. It handles day-to-day business operations so veterinary teams can focus on delivering high-quality medical care to pets and owners. The company works by forming partnerships with practices, providing operational support, education, and staff development, and earning revenue from these partnerships and services offered. What sets Innovetive Petcare apart is its emphasis on local, community-focused relationships and ongoing professional development and workplace culture, rather than just services. The company’s goal is to help veterinary practices grow sustainably while improving patient care and creating fulfilling workplaces.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Austin, TX
Founded: 2014

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