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State Street

Holds assets for institutions and runs index funds

Head of Markets Client Engagement - Managing Director

Account ManagementConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listed

About the Job

Requirements

  • Deep understanding of capital markets and institutional investor needs, with experience across one or more Markets businesses such as foreign exchange, financing, securities lending, or research and advisory solutions.
  • Strong commercial judgment and ability to connect client priorities, product capabilities, relationship dynamics, and firm economics.
  • Executive presence and credibility with senior clients and internal leaders, including the ability to represent a broad franchise rather than a single product.
  • Proven ability to develop strategic client relationships, originate commercial dialogue, and translate engagement into concrete opportunities and accountable follow-through.
  • Ability to influence across a highly matrixed, global organization and align stakeholders with different product, regional, and functional priorities.
  • Strong understanding of APAC institutional markets, regional client segments, and adapting global strategies to local market context.
  • Excellent communication and storytelling skills to articulate complex Markets capabilities as a clear, client-relevant proposition.
  • Analytical mindset and comfort using client, revenue, product, and activity data to guide prioritization and commercial decision-making.
  • Collaborative leadership style and ability to build trust across Sales, Product, Relationship Management, and senior business leadership.
  • Ability to balance strategic perspective with practical execution, operating discipline, and attention to detail.
  • At least 15 years of experience in capital markets, institutional sales, client coverage, relationship management, commercial strategy, business development, or related roles.
  • Demonstrated success leading complex client relationships or regional commercial initiatives within a global financial institution, investment bank, asset manager, securities services organization, or market infrastructure provider.
  • Strong knowledge of institutional client needs and buying dynamics across asset managers, asset owners, financial institutions, official institutions, or other relevant client segments.
  • Experience working across multiple Markets products and coordinating integrated solutions across product and organizational boundaries.
  • Established network and credibility within APAC institutional markets, with ability to engage across countries, cultures, and seniority levels.
  • Proven track record of influencing senior stakeholders, mobilizing cross-functional teams, and advancing opportunities without relying solely on direct authority.
  • Experience using CRM, account planning, pipeline management, client analytics, or related commercial tools to improve focus and accountability.
  • Bachelor's degree required.
  • Ability to travel regularly across APAC and, as required, to other global locations.
  • Ability to operate effectively across time zones in a global, highly matrixed organization.
  • Ability to build credibility quickly with senior clients, business leaders, and product specialists while driving alignment across competing priorities.
  • Ability to manage ambiguity, exercise sound judgment, and lead complex client and commercial initiatives from strategy through execution.

Responsibilities

  • Lead commercialization efforts and drive measurable growth with new and existing clients across Markets offerings by establishing the Commercial & Client Strategy framework in the region.
  • Maximize the commercial impact of client-facing engagements by curating target client audiences and converting strategic client engagement into measurable return on investment and relationship growth.
  • Serve as the Markets central point of contact for a subset of top-tier regional client relationships, internally and externally.
  • Execute Markets-wide targeted client strategies with Markets Sales leadership, aligned to firm strategy, client objectives, and Markets growth priorities, leveraging the firm's resources, balance sheet, and thought leadership.
  • Partner with Client Executives and sales and relationship management teams across Investment Services and Investment Management to promote Markets capabilities and solutions to APAC top GCD clients.
  • Represent Markets at industry conferences and State Street-led symposiums, promoting the Markets brand and its liquidity, financing, and research solutions.
  • Promote Markets products, platforms, and thought leadership internally and externally to acquire new and deepen existing client relationships.
  • Champion a client-led, collaborative culture across the region, reinforcing consistent messaging, shared accountability, and a disciplined focus on commercial outcomes.
  • Establish the Commercial & Client Strategy framework in APAC and embed a consistent model for client prioritization, engagement, and follow-through.
  • Convert senior dialogue and strategic access into actionable opportunities, strengthen connectivity across Markets and the broader firm, and build a more visible and accountable pipeline of relationship growth.

Desired Qualifications

  • MBA, CFA, or another relevant advanced degree or professional qualification.

About the Company

State Street

Holds assets for institutions and runs index funds

State Street holds and services investments for pension funds, insurers, fund companies, and other large institutions, and it also runs index funds through State Street Investment Management. It launched the first US-listed exchange-traded fund, the SPDR S&P 500 ETF Trust, in 1993, and in 1924 it became custodian of the first US mutual fund. As a custody bank, it safekeeps clients' stocks and bonds, completes their trades, calculates what their funds are worth, and lends their securities to other investors. It earns fees on the assets it services and manages, plus income from currency trading and from interest on client cash. State Street traces its roots to a bank chartered in 1792 and is based in Boston, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Boston, MA
Founded
1792

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