Application Support Specialist
Sirona Medical
Application Support Specialist
Sirona Medical
Cloud-native radiology workflow software platform
At Sirona Medical, we’re building software that enables physicians to work as fast as they can think.
Each year in the U.S., billions of patient images are captured—and nearly all of them are reviewed and diagnosed by radiologists. These specialists are the central hub of diagnostic medicine: over 80% of all healthcare data flows through radiology IT systems. Yet despite their pivotal role, radiologists are overburdened by outdated, fragmented software which limits their efficiency and ultimately the quality and efficiency of care that health systems can provide patients. That’s where Sirona comes in.
We’re a San Francisco-based, cloud-native software company with employees around the world. Our deep understanding of both the practice and business of radiology has allowed us to build RadOS—a unified, AI-powered operating system powering the entire radiology workflows.
Sirona is uniquely positioned to transform the way radiology is practiced. We're delivering the organizational shift that both individual radiologists and entire practices urgently need:
A unified, intuitive, and platform-agnostic solution
A streamlined workspace that makes every part of the radiologist’s workflow faster and easier
The freedom to read from anywhere, for anyone
About Us: At Sirona Medical, we are dedicated to providing exceptional support and service to the radiologists that use our platform, ensuring a seamless and rewarding experience. We believe in fostering a culture of collaboration, inclusivity, and efficiency, striving to exceed expectations in every interaction.
As a Sirona Application Support Specialist, you will play a pivotal role in delivering unparalleled assistance to our users, embodying the values and vision of our Customer Support team. Your primary focus will be on promptly addressing and resolving customer inquiries, leveraging a collaborative and efficient approach. Additionally, you will have the opportunity to streamline workflow processes, contributing to the scalability and effectiveness of our team.
Key Responsibilities:
Key Requirements:
Benefits:
The annual US base salary range for this full-time position is $30.00 - $36.00/hour + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Cloud-native radiology workflow software platform
Sirona Medical provides cloud-native, unified radiology workflow software called RadOS that connects multiple medical imaging applications and intelligent tools into one platform. It helps radiologists work more efficiently and make faster, more accurate diagnoses by simplifying technology use and reducing tedious tasks. RadOS is delivered on a subscription basis to radiologists and healthcare institutions, aligning ongoing service with recurring fees. The key differentiators are its cloud-native, integrated approach that unifies diverse tools into a single workflow and its focus on improving radiologist satisfaction, efficiency, and diagnostic accuracy, backed by experienced healthcare IT leadership. The company’s goal is to broaden adoption of RadOS, improve productivity in radiology departments, and advance the adoption of a cloud-based, interoperable software ecosystem in medical imaging.
Explore more opportunities at Sirona Medical