Human Capital Client Leader

The Strategic Client Leader position is a senior level role that serves as the primary business liaison for HR Solutions between Aon and its clients. While the role is multifaceted, in short, the Strategic Client Leader has overall accountability and responsibility for Aon’s relationship with the client. At a strategic level, the role is encouraged to develop an in-depth understanding of their client’s business. They should also understand the strategies senior management will deploy to drive desired business outcomes. That understanding is typically derived from meaningful discussions with C-suite contacts and their direct reports. Equipped with a clear strategic business purpose, the Client Leader works closely with the client and Aon subject matter experts. They explore and offer Aon’s thought leadership, innovation, and services to improve the client’s human capital strategy. This supports the client’s overall business strategy.

At a functional level, this role serves as an integrator ensuring that the various Aon team members are client focused, providing consulting and operational insights based on the client situation and delivering a high-quality product and/or service consistent with the Aon Client Promise and continuous improvement principles.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Job Responsibilities:

• Leads a portfolio of 15-20 Strategic Accounts representing Aon’s HR Solutions
• Serves as an executive presence and interacts with appropriate roles at the client, including HR, Finance and other C-Suite and Leadership roles
• Leads strategic client planning to drive service excellence and revenue growth
• Crafts and positions innovative solutions to meet client business problems and leverages firm resources appropriately to navigate successful new business opportunities
• Uses Aon team leaders to provide a high level of consistent and responsive service
• Communicates the full value delivered by Aon on current and potential HR Solutions
• Runs market and client intelligence for assigned clients
• Serves to help integrate between other Aon services such as Risk Services

Skills and experience that will lead to success

• Proven experience managing/selling HR Solutions
• Broad content knowledge in HR Solutions consulting and outsourcing lead offers (e.g. Talent and Rewards, Health Care, Retirement and Investment, M&A, Communications)
• Demonstrates strong account management, negotiation, sales strategy and sales process skills
• Demonstrates confidence and personal impact with internal and external clients

Education:

• Bachelor’s degree or equivalent industry experience
• Master’s degree of Business a plus

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $250,000 to $300,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in Aon’s annual incentive plans in addition to base salary. The amount of any incentive varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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