Global Indirect Tax Technology and Operations Lead

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

At Stripe, our mission is to increase the GDP of the internet. We simplify complex and frustrating tasks like indirect tax compliance so that our users can focus on growing their businesses. A significant request from our users is to abstract all complexity by offering them a suite of end to end optimized surfaces and capabilities that delivers outstanding value. Using Stripe’s platform, we enable users worldwide to scale faster and more efficiently.

As the Global Indirect Tax Technology and Operations Lead for our Merchant of Record (MoR) solutions, you will be a key member of the team, helping build and maintain leading indirect tax automation solutions to alleviate the tax compliance burden for our users.

Our indirect tax technology and product team consists of tax professionals, product leaders, and software engineers dedicated to developing comprehensive global transaction tax solutions (sales and use tax, VAT, GST, and other indirect taxes) for thousands of merchants using Stripe’s software and APIs for payments and business management. We are committed to creating simple, user-friendly products, and we are seeking a world-class Global Indirect Tax Technology and Operations Lead to join our team!  

What you’ll do

Responsibilities

Collaboration:

• Actively collaborate with various Stripe teams, including product, engineering, partnerships, legal, and finance, on tax issues related to the MoR product.
• Work closely with the Stripe Tax Policy team to ensure compliance with VAT/GST, sales tax, and other indirect tax obligations across multiple jurisdictions.
• Support internal user-facing teams, such as Account Managers, Sales, User Ops, and others, to address product needs and user queries related to MoR tax issues.

Technology and Operations Management:

• Oversee and manage the global indirect tax technology supporting our MoR solutions.
• Manage relationships with third-party tax automation software and service providers.
• Configure and maintain tax automation software to ensure accurate and efficient tax calculations and compliance.
• Work closely with finance, engineering, and other relevant teams to ensure the tax automation software meets business needs and integrates seamlessly with other systems.

Product and Process Improvement:

• Provide tax requirements to support MoR product growth (country and product expansion) and integration initiatives.
• Recommend and implement system and product features that promote accurate classification of products and services to applicable tax codes.
• Identify and implement process improvements to enhance the efficiency and effectiveness of indirect tax compliance activities for the MoR product.
• Recommend technology and automation tools to scale the indirect tax compliance processes and reduce manual intervention.

Risk Management:

• Monitor and mitigate tax risks associated with MoR activities.
• Verify the accuracy of tax calculations, addressing any discrepancies or issues promptly.
• Stay updated on changes in tax legislation and assess their impact on MoR products.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum of 7 years of experience in global indirect tax compliance, with experience managing large-scale tax initiatives.
• Deep understanding of global indirect tax laws and regulations, including VAT, GST, and sales tax.
• Understanding of tax liability shifting models, including MoR (reseller), marketplace facilitator, and deemed seller.

Preferred qualifications

• Experience with indirect tax technology and automation.
• Ability to prioritize projects in a fast-changing environment.
• A desire to tackle complex problems.