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KLA Corporation

Provides process-control, inspection, metrology tools

Regional Install Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • A bachelor's or master's degree with applicable experience is required.
  • Three to five years of work experience supporting comparable capital equipment for the semiconductor industry is required.
  • Project management and organizational skills are required.
  • Written and oral communication must be clear and concise.
  • Superior presentation skills are required.
  • Interpersonal and communication skills are required to understand customer needs.

Responsibilities

  • Ensure the timely and successful installation of KLA products at customer sites, primarily by scheduling resources and managing the overall installation process.
  • Directly manage a team of Product Install Engineers and provide direction to employees according to established policies and management guidance.
  • Ensure installation performance meets the plan and escalate issues to the appropriate functional group.
  • Collaborate with headquarters and Technical Support to manage technical escalations and monitor tool health after installation (Tier 2).
  • Escalate installation activities to the GSS Product Install Manager, schedule and attend SAMs, and communicate status to all parties and upper management.
  • Interact frequently with subordinates, outside customers, and functional peer groups at management levels, including presenting technical information concerning specific projects and schedules.
  • Work toward strategic objectives, including cost of install, cost of pre-warranty, install cycle time, on-time install, and OOBQ.
  • Manage costs through careful resource deployment, install case management, and cross-charge management.
  • Review installation documentation, including eQuality checklists, non-conformances, and pass-downs, for accuracy.
  • Attend meetings, prepare and present materials reporting on the state of the business, and present to GSS headquarters management and local operations management.

About the Company

KLA Corporation

Provides process-control, inspection, metrology tools

KLA Corporation provides process control and yield management solutions for semiconductor manufacturers. Its offerings include advanced inspection tools, metrology systems, and computational analytics software that together detect defects and help correct process variations in semiconductor fabrication. The equipment and software collect data from production lines and analyze it to identify root causes of defects, enabling manufacturers to adjust processes and improve yields. What sets KLA apart is its integrated portfolio of high-precision hardware, software licenses, and ongoing service contracts aimed at reducing defects and improving reliability across the production cycle, along with a strong emphasis on data-driven analytics. The company’s goal is to help customers produce higher-quality electronic devices more efficiently, and it aims to power its global operations with 100% renewable electricity by 2030.

Company size
10,001+
Company stage
IPO
Headquarters
Milpitas, CA
Founded
1997

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