F

Fin

AI-powered customer experience agent platform

Enterprise Account Executive - Enterprise

Account ExecutivePosted on Nov 10
Full-timeSydney NSW, AustraliaNo salary listed

About the Job

Requirements

  • At least 5 years of experience as an Account Executive, including at least 3 years selling software-as-a-service solutions to enterprise clients.
  • A proven track record of outbound prospecting and creating the majority of one's pipeline and revenue.
  • Demonstrated ability to consistently meet and exceed sales targets.
  • Ability to clearly articulate complex artificial intelligence solutions in written and verbal communication.
  • Ability to manage sales opportunities across diverse industries in a fast-paced environment.
  • Ability to build trust and create value in competitive sales environments.

Responsibilities

  • Drive adoption of Fin to help enterprise clients use artificial intelligence to automate and scale support operations.
  • Manage the full sales process from prospecting through closing using a consultative and tailored approach.
  • Represent customer needs and collaborate with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
  • Create and deliver customized demonstrations that showcase Fin's value as an AI agent.
  • Provide timely, accurate forecasts and maintain clear visibility into sales pipeline and performance.
  • Mentor peers, share best practices, and lead projects that improve the sales team.

Desired Qualifications

  • Familiarity with artificial intelligence-powered solutions, customer engagement tools, or support automation products.

About the Company

Fin

AI-powered customer experience agent platform

Fin builds AI software for customer experience, featuring Fin, an AI agent that engages customers across service, sales, and ecommerce, and Intercom, a helper desk platform for human-assisted support. The Fin agent works through voice, chat, email, social channels, and Slack, performing multi-step tasks like updating accounts, processing refunds, or troubleshooting via its API, data connectors, and MCP, with Fin Operator monitoring and tuning for ops teams. It runs on proprietary Apex models trained for customer service and integrates with tools like Salesforce, HubSpot, and Freshdesk, alongside native Intercom workflows. Fin charges on outcome-based pricing per resolution, serves more than 12,000 customers, and was acquired by Salesforce in 2026 to continue growing in the AI customer-service space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$490.8M
Headquarters
San Francisco, CA
Founded
2011

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