JP Morgan Chase

Runs a consumer bank and an investment bank

Loan Origination Manager 2

Retail & Commercial BankingPosted on Nov 6

Full-timeManila, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

At least 4 years of experience managing loan origination processes and supporting loan documentation through closing.
Experience with strategic planning and resource allocation to manage team workload and operational priorities.
Demonstrated conflict management and issue resolution skills, applying critical thinking to evaluate risks and drive outcomes.
Strong stakeholder management and communication skills, including the ability to collaborate across teams and influence decisions.

Responsibilities

Lead and supervise a team of loan origination specialists to support accurate loan documentation and on-time transaction closing.
Set team priorities, assign work, and manage capacity to meet service commitments and quality standards.
Identify and resolve process gaps, operational issues, and escalation items using structured problem-solving and risk awareness.
Partner with stakeholders to align expectations, communicate status, and drive timely resolution of questions or exceptions.
Implement process improvements and change initiatives that enhance efficiency, controls, and the overall client and stakeholder experience.

Desired Qualifications

Experience supporting lending services in a dynamic, fast-paced environment.
Experience leading change initiatives that improve processes, adopt new tools, or respond to evolving business needs.
Experience using data analysis and emerging technologies, including artificial intelligence and machine learning, to improve workflows and decision-making.
Experience creating quantitative reports and performance metrics to support operational reviews and planning.
Understanding of fraud risk concepts and operational security practices used to protect sensitive information.

Shape how lending transactions move from decision to close through strong leadership and disciplined execution. You will guide a team that delivers accurate documentation and dependable timelines for internal and external stakeholders. In this role, you’ll influence day-to-day outcomes while improving processes that support scale and risk awareness. You’ll partner closely across functions and help resolve complex issues with sound judgment. If you enjoy building high-performing teams and improving how work gets done, this role offers meaningful impact.

As a Loan Origination Manager II within the Loan Origination team, you lead a team responsible for end-to-end loan origination support, with a focus on accurate documentation and timely transaction closing.

Job responsibilities

Lead and supervise a team of loan origination specialists to support accurate loan documentation and on-time transaction closing
Set team priorities, assign work, and manage capacity to meet service commitments and quality standards
Identify and resolve process gaps, operational issues, and escalation items using structured problem-solving and risk awareness
Partner with stakeholders to align expectations, communicate status, and drive timely resolution of questions or exceptions
Implement process improvements and change initiatives that enhance efficiency, controls, and the overall client and stakeholder experience.

Required qualifications, capabilities, and skills

4 years of experience managing loan origination processes and supporting loan documentation through closing
Experience with strategic planning and resource allocation to manage team workload and operational priorities
Demonstrated conflict management and issue resolution skills, applying critical thinking to evaluate risks and drive outcomes
Strong stakeholder management and communication skills, including the ability to collaborate across teams and influence decisions

Preferred qualifications, capabilities, and skills

Experience supporting lending services in a dynamic, fast-paced environment
Experience leading change initiatives that improve processes, adopt new tools, or respond to evolving business needs
Experience using data analysis and emerging technologies (including artificial intelligence and machine learning) to improve workflows and decision-making
Experience creating quantitative reports and performance metrics to support operational reviews and planning
Understanding of fraud risk concepts and operational security practices used to protect sensitive information

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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