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Capgemini

Global consulting, technology services, outsourcing

Agentforce / Data Cloud Architect

AI Application EngineeringUpdated on Nov 14
Full-time

About the Job

Requirements

  • At least 7 years of Salesforce platform experience with strong architecture and implementation expertise.
  • Deep, hands-on experience implementing and deploying Salesforce Agentforce solutions.
  • Strong expertise in Data Cloud (Data 360) architecture and implementation.
  • Experience with data ingestion, mapping, harmonization, identity resolution, and retrieval.
  • Knowledge of retrieval-augmented generation (RAG), agent grounding, Prompt Builder, topics, sub-agents, actions, and instructions.
  • Strong Salesforce security, permissions, sharing, and record-access troubleshooting skills.
  • Hands-on experience with Salesforce Flow and Apex.
  • Experience with agent testing, tracing, observability, and performance measurement.
  • Strong Salesforce platform architecture background.

Responsibilities

  • Lead the architecture, development, and optimization of Agentforce and Data Cloud (Data 360) solutions.
  • Troubleshoot and resolve issues related to data ingestion, retrieval, grounding, security, and agent configurations.
  • Build and maintain scalable Data 360 foundations to support AI-powered use cases.
  • Configure and enhance Agentforce topics, actions, sub-agents, instructions, Prompt Builder assets, and RAG capabilities.
  • Design and develop solutions using Salesforce Flow and Apex.
  • Manage Salesforce security, permissions, sharing, and record-access controls.
  • Establish agent testing, observability, tracing, and quality measurement practices.
  • Partner with business and technical teams to deliver scalable, high-quality Salesforce AI solutions.
  • Provide hands-on technical leadership from architecture through implementation.

Desired Qualifications

  • Agentforce Specialist and/or Data Cloud Consultant certification.
  • Experience building scalable AI-powered Salesforce solutions.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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