Network Plus

Maintains, builds, and delivers utility infrastructure

Utilities Administrator

Administrative SupportPosted on Nov 9

Full-timeLutterworth, UK£28.6k /yrIn-person

About the Job

Requirements

Previous administration experience is essential.

Responsibilities

Start and stop work in accordance with service-level agreements and permits.
Understand the works system and follow its processes; training will be provided.
Maintain timely and accurate input and upload of information into the works management systems, ensuring that all issues are recorded and escalated.
Be responsible for streetworks performance and drive continual improvements with the operational teams.
Validate and transmit notice and permit requests in a timely manner.
Open and close streetworks notices and permits, submit final registrations, identify streetworks issues, apply early intervention, and escalate streetworks compliance issues where appropriate.
Coordinate with third parties on matters such as parking suspensions, bus stop suspensions, and road closures.
Analyse and respond to Section 74 charges and fixed penalty offences.
Run and circulate daily jeopardy reports as required.
Monitor and chase outstanding issues.
Provide general administrative support.
Be part of a call desk.
Provide solutions to problems and contribute positively and innovatively to the team while embracing change.
Ensure safety issues are reported in line with company procedures.

Desired Qualifications

Previous streetworks or utilities experience is desirable but not essential.

As a Utilities Administrator, you will support both the Operations Support Manager and the Operations Team, providing support to ensure that the company’s work is effectively programmed meeting our clients SLA’s and customers’ expectations.

Start and Stop work in accordance with SLA and permits
Understand the works system and work to the processes accordingly – Training will be given
Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
Be responsible for Streetworks performance and driving continual improvements with the Operational teams
Validate and transmit notice/permit requests in a timely manner
Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalate street works compliance issues where appropriate
Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc
Analyse and respond to Section 74 charges & fixed penalty offences
Run and circulate daily jeopardy reports as required
Monitor and chase any outstanding issues
Provide general admin support
Be part of a call desk
Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
Ensure that safety issues are reported in line with Company procedures Experience and Qualifications

Previous Streetworks/Utilities experience would be desirable but not essential
Previous Administration experience would be essential

About the Company

Network Plus

Maintains, builds, and delivers utility infrastructure

Network Plus provides utility and infrastructure services across the UK, supporting the maintenance, construction, and delivery of essential services in sectors such as wastewater, power, local infrastructure, gas, telecoms, and water. It delivers end-to-end solutions for infrastructure projects, handling planning, design, construction, and ongoing maintenance, with revenue generated mainly through long-term contracts with clients like local authorities and large utility companies. The company differentiates itself through a strong emphasis on safety, efficiency, and the adoption of new technologies and methods to improve service delivery on large-scale projects that require specialized equipment and expertise. Its goal is to ensure critical infrastructure remains reliable and efficient, supporting sustainable operations and long-term client relationships.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Salford, United Kingdom
Founded: 2000

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