Full-Time

Senior Sales Operations & Strategy Manager

Confirmed live in the last 24 hours

Front

Front

201-500 employees

Communication hub for customer relationship management

Consulting
Enterprise Software

Senior, Expert

San Francisco, CA, USA

This is a hybrid role, expected to be in the San Francisco office on Tuesdays and Thursdays.

Category
Project Management
Business Development
Sales & Account Management
Business & Strategy
Required Skills
SQL
Salesforce
Data Analysis
Excel/Numbers/Sheets

You match the following Front's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 7+ years experience in Sales Operations, Revenue Operations or equivalent
  • Experience working in B2B SaaS, high-growth environment
  • Excellent communication skills, incl. experience effectively working with executives
  • Strong attention to detail, with ability to synthesize and simplify complex information
  • Proven analytical, modeling, and conceptual problem-solving abilities
  • Able to work with a high degree of autonomy, particularly within a global setting
  • Salesforce expert and familiar with data structure and reporting functionality of Salesforce
  • Proficiency in SQL, Google Sheets, and Excel
  • Bachelor's degree required, MBA preferred.
Responsibilities
  • Own the sales operational cadence.
  • Consistently monitor and drive operational efficiencies to optimize the effectiveness and impact of processes such as lead scoring & routing, book assignments, territory design, compensation plans, planning, QBRs, weekly cadences, etc.
  • Build and implement sales processes to maximize sales productivity and operational efficiency.
  • Know the business and the market to help drive business insights into current pacing and projections.
  • Own performance metrics and reporting tools and ensure accurate and actionable data.
  • Recommend thoughtful improvements to help accelerate growth and remove friction within the sales motion.
  • Provide insights into what is working and what isn’t.
  • Drive thought leadership around operational excellence.
  • Design a cohesive end-to-end strategy, aligned to company goals, to evolve the sales operational engine to support fast growth and scale.
  • Proactively set a cadence to provide visibility, deliver steady insights and actions to shape and growth.
  • Leverage and partner with internal stakeholders to drive alignment and consistency.
  • Ensure sales strategy, organizational and operational projects are properly defined, implemented and executed.
Desired Qualifications
  • MBA preferred.

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and accurate responses to inquiries. It organizes messages from various channels, facilitates team collaboration, and enhances response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to serve both small businesses and large enterprises with scalable solutions. Front's goal is to enhance customer interactions through efficient communication.

Company Size

201-500

Company Stage

Series D

Total Funding

$197.8M

Headquarters

San Francisco, California

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Idiomatic enhances AI capabilities for customer conversation insights.
  • Partnership with Tai Software boosts operations in the freight broker industry.
  • Series D funding at $1.7B valuation strengthens financial position and growth potential.

What critics are saying

  • Integration with Tai Software may face operational inefficiencies if not managed well.
  • Cultural clashes from Idiomatic acquisition could affect employee morale and productivity.
  • Public bug bounty program might expose vulnerabilities if not properly managed.

What makes Front unique

  • Front integrates AI to enhance customer insights and personalize communications.
  • The platform supports diverse industries, from financial services to travel.
  • Front's subscription model offers scalable solutions for businesses of all sizes.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive compensation - We offer compensation that matches the top talent we hire

Healthcare - We take care of your premiums for medical, dental, and vision

Flexible PTO - Take time to recharge so you can bring your best self to work

401(K) - Invest in your future by saving for retirement

Parental leave - Paid time off for birthing and non-birthing parents alike

Volunteer time off - Take time to give back to our communities

Commuter benefits - Flexible options to make getting to work a little easier

Wellness benefits - We help you prioritize your physical and mental wellness

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-9%
Silicon Legal
Nov 21st, 2024
SLS Client Idiomatic is Acquired by Front

SLS client Idiomatic is acquired by Front.

Business Wire
Nov 20th, 2024
Front Acquires AI-powered Voice-of-Customer Platform, Idiomatic, to Unlock Insights in Customer Conversations

Front, the industry-leading AI-powered customer service platform built for collaboration, today announced the acquisition of Idiomatic, a pioneering A

Yahoo Finance
Apr 10th, 2024
Tai Software and Front Partnering to Revolutionize Freight Broker Operations with AI and Email Automation

The integration of Tai's intelligent transport management system with Front's tailored communication platform ensures that information flows seamlessly, enabling logistics professionals to respond with unparalleled speed and accuracy, secure a greater number of loads, and provide superior customer experiences.

Millennium Post
Apr 5th, 2024
Left Front names candidates for Basirhat, Diamond Harbour, 3 more seats

The Front earlier announced the names of 23 candidates, including that of CPI(M)'s Bengal state secretary and politburo member Mohammad Salim from Murshidabad.

Front
Oct 18th, 2023
Launching Front's Public Bug Bounty Program

Recognizing that in today's digital age the safety of user data is paramount, Front launched its private bug bounty program five years ago.