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MyMichigan Health

Boutique insurance agency for employee benefits

Medical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeGladwin, MI, USANo salary listed

About the Job

Requirements

  • Knowledge of specialty and/or primary care sufficient to assess, plan, implement, and evaluate patient care.
  • Required active Medical Assistant credential, such as Registered Medical Assistant (RMA), Certified Medical Assistant (CMA), an equivalent Medical Assistant credential, specified Michigan medical responder/emergency medical technician/paramedic credentials, or Registered Radiologic Technologist (ARRT).
  • Basic Life Support certification is required within three months of hire or transfer.
  • High school diploma or GED is required.
  • Three to five years of experience working in the health care system or a similar setting.
  • Excellent interpersonal communication skills to communicate ideas and concepts clearly with individuals, groups, and people at all levels.
  • Complete mandatory annual Occupational Safety and Health Administration training according to the Exposure Control Plan.
  • Demonstrate competency in Microsoft Windows and necessary office computer functions.
  • Maintain confidentiality and comply with patient rights and Health Insurance Portability and Accountability Act procedures.
  • Follow blood-borne pathogen and tuberculosis testing requirements.
  • Meet the role's physical requirements, including mobility, vision and hearing, dexterity, and ability to sit, stand, walk, and perform occasional lifting or carrying.

Responsibilities

  • Assess and care for patients under the provider's direct supervision, maintain appropriate documentation, and coordinate care to ensure high-quality, compassionate patient care.
  • Maintain and oversee patients at office locations and act as a liaison with other organizations and departments.
  • Order medical, pharmacy, office supplies, and medications as needed to manage patient care.
  • Comply with organizational policies and procedures, Occupational Safety and Health Administration guidelines, Clinical Laboratory Improvement Amendments regulations, and other applicable regulatory requirements.
  • Coordinate with and train new employees, students, and float staff as required.
  • Provide patient education, assist with specialty care modalities and symptom management, respond to emergencies, and monitor care management and its effects for high-risk patients.
  • Educate patients and families about prescriptions, medication purposes, and side effects; coordinate continuity of care with other providers.
  • Perform general office duties such as keyboarding, filing, telephone use, and operating office equipment as needed.
  • Triage calls; schedule daily urgent or emergent add-ons; receive and relay test results; support, direct, and refer patients for consultations or testing; and handle insurance pre-certification and documentation.
  • Greet patients and families; perform routine pre-examination procedures, including taking vital signs and assessing and recording subjective and objective data about presenting conditions.
  • Update and maintain accurate patient records, including order reconciliation and secure messaging when available; reconcile medications, enter allergy reaction types, and process refills within certification scope.
  • Assist providers with examinations and procedures.
  • Prepare and clean patient areas, set up equipment and rooms after procedures, dispose of contaminated supplies, and sterilize medical instruments.
  • Perform patient assessments as indicated within the practice scope, including injections, minor dressing changes, and obtaining blood specimens.
  • Where required, demonstrate competency in assisting with procedures such as electrocardiograms, pulmonary function tests, ankle-brachial pressure index tests, and non-stress tests.
  • Maintain a clean and safe environment for patients and coworkers.
  • Travel to satellite clinics if applicable.
  • Use office systems and software, including MAPS, MCIR Practice Management, electronic medical records, laboratory information systems, Emageon, and dictation systems, as needed to assist providers and staff.
  • Apply critical thinking to patient management.
  • Perform clerical tasks as requested, including completing insurance forms, correspondence, arranging hospital admissions, answering telephones, and updating or filing patient records.
  • Maintain accurate documentation and coding in medical records according to policy.
  • Participate in annual quality and completeness reviews as needed.
  • Provide age-specific care according to department standards and policies, as evidenced by observation, documentation, and peer feedback.
  • Participate in further learning opportunities offered by the employer and perform other related duties as assigned.

Desired Qualifications

  • Previous experience in a physician clinic setting is preferred.
  • Completion of a Medical Assistant program through an accredited organization is preferred.

About the Company

MyMichigan Health

Boutique insurance agency for employee benefits

MyMichigan Health is a boutique insurance agency that plans employee benefits for entrepreneurs and small to mid-sized businesses, representing over 100 national carriers. It researches market options to match employers with a mix of health, life, dental, and vision plans at lower premiums, delivered through a co-branded Employee Benefit Portal. It stands out with a large carrier network, tailored market research for SMBs, and a portal that simplifies enrollment and benefits administration. Its goal is to provide affordable, comprehensive employee benefits that fit the needs of small and medium-sized businesses while making enrollment easy.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Troy, MI
Founded
Not listed

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